News

Everguest has introduced its latest AI-based software solution, SurvAI by Everguest Intelligence, designed to transform how hotels and restaurants handle guest feedback. This innovative tool allows hospitality professionals to collect and analyse real-time feedback, responding instantly to guest comments and addressing concerns faster than ever before. With the rise of digital interaction, guests are increasingly […]

In celebration of the Global Hotel Alliance’s (GHA) 20th anniversary, Kempinski Hotels and KEMPINSKI DISCOVERY, part of the GHA DISCOVERY loyalty program, have launched a special global campaign called ‘Twice the Rewards.’ This exciting initiative spans the entire GHA portfolio, which includes over 40 brands and more than 800 hotels in 100 countries, offering members […]

Canary Technologies, the hospitality industry’s top-rated guest experience software provider, has introduced a new feature, the Digital Compendium, as part of its award-winning Guest Management Platform. This innovative tool is designed to increase hotel revenue and simplify operations, while providing an eco-friendly alternative to traditional paper compendiums. The Digital Compendium delivers hotel information and amenities […]

Revinate, a leading direct booking platform transforming the hospitality industry, has announced a strategic integration with ResDiary, a popular online reservation system used by over 10,000 hospitality operators, including restaurants, bars, clubs, and hotels. This partnership aims to give hoteliers a more complete understanding of guest behaviour by seamlessly combining hotel stay data with dining […]

SalesAndCatering.com and Cloudbeds have unveiled a two-way integration designed to revolutionise hotel group sales and event management for hotels, resorts, and conference centres. By merging Cloudbeds’ innovative property management system (PMS) with STS Cloud’s powerful event management and sales platform, this integration aims to help hoteliers prevent overbookings, optimise room and event inventory, and deliver […]

Otamiser, the company behind the world’s first OTA (online travel agency) ranking management platform, has announced its entry into the short-term rental market with the launch of AutoRank, a groundbreaking tool aimed at boosting visibility for property managers on platforms like Airbnb. With the rise of Airbnb and the increasingly competitive landscape, property managers often […]

The Hotels Network (THN), a global leader in direct growth solutions, has launched Loyalty Lite, a new tool designed to simplify guest loyalty while boosting direct bookings for hotels worldwide. With over 20,000 hotels already using THN’s platform, this latest innovation aims to offer exclusive rewards and member rates to logged-in visitors-without the high costs […]

Mews, a leading innovator in hospitality technology, has launched the Mews Terminal S2, a device designed to revolutionise operations across food and beverage (F&B) and front desk services. The Mews Terminal S2 combines the functionality of an electronic point-of-sale (ePOS) system with the power of a payment terminal, enhancing both staff efficiency and guest experience.  […]

Shiji Group, a global leader in hospitality technology, has officially opened its new office in Saudi Arabia, marking a significant step in its strategic expansion across the Middle East. This move is part of Shiji’s commitment to enhancing customer service and supporting the rapidly growing hospitality industry in the Kingdom. With Saudi Arabia on the […]

In a bid to elevate the dining experience for visitors, Agilysys, a global leader in hospitality software solutions, has announced that its InfoGenesis Point-of-Sale (POS) platform and guest-facing kiosks have been chosen by Famous Foods Street Eats at Resorts World Las Vegas. This innovative collaboration aims to streamline operations across the food hall’s 16 diverse […]

In an exciting development for the hospitality industry, Hyde Bodrum, the first all-inclusive resort under the Ennismore brand, has officially joined the Hub OS family. Nestled in the breathtaking Bodrum Peninsula, this luxurious resort features 212 rooms, suites, and four stunning villas, blending sophisticated architecture with a laid-back, bohemian atmosphere. Surrounded by the crystal-clear waters […]

The historic London Elizabeth Hotel, situated beside the serene Hyde Park, has announced the implementation of mycloud Hospitality’s all-in-one cloud-based hotel management solution. This innovative move aims to elevate the hotel’s operations and enhance the guest experience for its visitors. Known for its charming Victorian decor and welcoming ambiance, the London Elizabeth Hotel features 49 […]

Choice Hotels International, one of the world’s largest hotel franchisors, is set to transform the landscape of extended stay accommodations with its new initiative, Lobby in a Box. This innovative modular design package, exclusive to Choice Hotels, enables hotel owners to convert public spaces-such as lobby dining areas-into multi-functional, revenue-generating hubs in as little as […]

Wyndham Hotels & Resorts is taking its commitment to fostering diversity in hospitality to new heights with the launch of the Accelerator Circle, an initiative designed to support Black Owners and Lodging Developers (BOLD) and Women Own the Room franchisees. This program provides an exclusive network of peer-to-peer connections and expert mentorship aimed at helping […]

Dubai-based Lokalee, an AI-powered content platform for hotels and holiday homes, has announced a strategic partnership with MessageBox, a task management platform specialising in service operations and guest engagement. The collaboration aims to streamline the digital guest journey for customers of over 200 hotel brands across 20 countries. By integrating MessageBox’s task management and guest […]

In a groundbreaking move for the luxury hospitality industry, dtcpay, a leading provider of digital payment solutions, has announced a strategic partnership with Capella Hotel Group. This collaboration allows guests at Capella Singapore and Patina Maldives, Fari Islands, to use Digital Payment Tokens (DPTs) such as Bitcoin (BTC), Ethereum (ETH), USD Coin (USDC), Tether (USDT), […]

In an exciting move to bolster its presence in the Benelux region, RoomRaccoon has announced the acquisition of Lobbi PMS, bringing over 300 hotels, hostels, and resorts under its management. This marks RoomRaccoon’s second acquisition within a year, further cementing its position as a leading player in the hotel management software market-all while remaining self-funded. […]

Luxury chocolatier and cacao grower, Hotel Chocolat, known for its commitment to authenticity, originality, and ethics, has taken a significant step toward modernising its operations by adopting injixo, the cloud-based workforce management (WFM) application by InVision Software.  Since its founding in 2004, Hotel Chocolat has been renowned for its unique ‘tree-to-bar’ experience, spanning from its […]

Social Hotels and Resorts has proudly recognised its partnership with IDS Next, praising their cutting-edge hospitality solutions for transforming hotel operations and helping bring their unique vision to life. This partnership comes at a pivotal moment as Social Hotels introduces Social Hotel, a chic, four-star retreat that redefines the guest experience in Dubai’s Tecom district. […]

Kempinski Hotels has marked a major milestone in its commitment to sustainability with the launch of Responsible Meetings & Events by Kempinski, a groundbreaking initiative designed to empower event planners to reduce the environmental impact of their gatherings. Developed in collaboration with EarthCheck, the global leader in sustainability benchmarking for the hospitality and tourism industry, […]

In a significant move to elevate guest service and streamline operations in the gaming sector, Agilysys, a leader in hospitality software solutions, has announced a range of new and enhanced offerings that promise to reduce staff workload and enhance the overall guest experience. These solutions will be showcased at the upcoming Global Gaming Expo (G2E) […]

Marriott International has announced the establishment of its first global capability centre (GCC) in Hyderabad, India, marking a significant expansion of its technology team. The new Marriott Tech Accelerator aims to harness Hyderabad’s wealth of tech talent to bolster the company’s tech infrastructure, engineering capacity, next-gen solutions, and security capabilities across its operations in 141 […]

In a move set to revolutionise hospitality management, Cloudbeds, the leading hospitality management software platform, has announced a strategic partnership with PXier, renowned for its sales, catering, and spa management solutions. This collaboration aims to provide seamless integration of PXier’s specialised tools with Cloudbeds’ property management system (PMS), enhancing operational efficiency and guest service across […]

Nonius, a leading provider of digital information and entertainment solutions for the hotel industry, has announced a new partnership with wellness specialist Gympak, offering hotel guests direct access to training and wellness videos from the comfort of their rooms. This collaboration is set to elevate the hotel stay experience, meeting the rising demand for health […]

In a move that highlights the growing shift towards mobile-first dining experiences, Lore Group has partnered with IRIS to introduce a streamlined, digital ordering platform across its luxury hotels. This collaboration has already gone live in four renowned properties—One Hundred Shoreditch London, Sea Containers London, Kimpton De Witt Amsterdam, and Lyle Washington DC—allowing guests to […]

In an exciting new development, Accor has selected the EOS Smart Thermostat as its preferred energy management solution across its global hotel portfolio. To make it easier for hotels within the Accor network to adopt this innovative technology, an exclusive self-service portal has been launched, offering a streamlined way for hotel teams to explore the […]

Shiji, a global leader in hospitality technology, has successfully rolled out its Shiji Enterprise Platform at the newly opened Ruby Molly Hotel in Dublin. This collaboration marks a significant step forward in Ruby Hotels’ mission to combine luxury with efficiency through cutting-edge technology. The platform will play a key role in enhancing the guest experience […]

AYANA Hospitality Group has announced a series of exciting updates to its loyalty program, AYANA Rewards, designed to further enrich the guest experience with new benefits and exclusive privileges. With a commitment to delivering indulgence, comfort, and convenience, AYANA Rewards now offers members even more opportunities to enjoy luxurious stays across its award-winning properties in […]

Cendyn, a global leader in cloud-based technology for the hospitality industry, has announced its acquisition of Knowland, the top provider of data-driven intelligence on meetings and events in the U.S. hospitality sector. This strategic move is set to reshape how hotels approach sales prospecting in the lucrative MICE (meetings, incentives, conferences, and events) market, providing […]

Stayntouch, a leading provider of cloud hotel property management systems (PMS) and guest-centric technology, has announced an exciting new partnership with Cobblestone Hotels, a rapidly expanding hotel franchise with over 160 properties across 29 states. In a move set to revolutionise operations for Cobblestone, Stayntouch has rolled out its advanced cloud-based PMS across the hotel […]

Priceline has taken a major leap forward in travel technology with the launch of Penny Voice, its next-generation AI assistant designed to make booking trips as simple as chatting with a friend. Announced today at OpenAI’s DevDay, Penny Voice marks a groundbreaking collaboration between Priceline and OpenAI, making Priceline one of the first companies to […]

HotelRunner, a leading travel and hospitality technology platform, has announced the acquisition of Bookingate, an innovative B2B travel marketplace and technology platform. This strategic move reinforces HotelRunner’s position as a leader in the industry, furthering its mission to connect the entire travel value chain, from supply to demand. With this acquisition, HotelRunner expands its capabilities, […]

Aimbridge Hospitality, the world’s largest third-party hotel operator, is taking a bold step in advancing its technological capabilities with the launch of Aimbridge Intelligence-a proprietary data reporting platform designed to foster greater transparency and collaboration with hotel owners.  The new platform is housed within OwnView, a dedicated portal exclusively for Aimbridge’s owner partners. Aimbridge Intelligence […]

SuitePad, a leader in in-room tablet solutions for the hospitality industry, has announced the launch of its new Stay Manager feature. Designed to enhance guest personalisation, the Stay Manager centralises a variety of guest preferences, making it easier for both guests and hotel staff to manage important stay details. By allowing guests to make specific […]

Cloudbeds, a leading hospitality management software platform, and Mirai, an expert in hotel distribution technology and direct booking optimisation, have joined forces in a strategic partnership. The collaboration promises to change the way hotels handle bookings, distribution, and digital marketing by combining the strengths of both companies. This partnership will provide shared customers with advanced […]

Titanic Hotels, a prominent hotel brand with properties in Turkey and Germany, has teamed up with IDeaS, a leading provider of revenue management software and services, to enhance its revenue optimisation strategy across its hotels in Germany. By adopting the IDeaS G3 Revenue Management System (RMS), Titanic Hotels is transitioning from manual revenue management processes […]

Living Hotels, a family-run brand known for its portfolio of 18 apartment hotels, has revolutionised its guest and staff experience through a significant digital transformation. By partnering with SIHOT, one of the leading property management systems (PMS), Living Hotels has successfully streamlined operations, leading to operational savings and an enhanced guest journey from arrival to […]

Preferred Travel Group, the parent company of Preferred Hotels & Resorts, Beyond Green, Historic Hotels of America, and several other prominent brands, has reaffirmed its commitment to sustainable tourism with the development of a comprehensive Climate Action Plan (CAP). In partnership with the Travel Foundation, a leading international sustainable tourism organisation, this initiative follows the […]

Business management software provider The Access Group has announced the acquisition of QikServe, a leading digital commerce platform specialising in mobile order and pay, self-service kiosks, and content management systems for the hospitality sector. This move will bolster Access Group’s existing Hospitality division, which already provides IT solutions for guest booking, EPoS, table management, and […]

Snowflake, the AI Data Cloud company, has unveiled its latest industry-specific solution, the ‘AI Data Cloud for Travel and Hospitality’, designed to help airlines, hotels, cruise lines, and travel tech providers harness the power of data and AI. The platform aims to streamline operations, enhance customer experiences, and address industry challenges by providing tailored AI […]

EaseMyTrip, one of India’s top online travel platforms, has announced an exclusive partnership with fintech giant PhonePe to offer a seamless hotel booking experience directly through the PhonePe app. This collaboration will allow millions of PhonePe users to access a vast selection of domestic and international hotels, along with exclusive deals and special offers. The […]

Mews, a leading cloud-based platform for the hospitality industry, has announced a major financial boost, securing $100 million from Vista Credit Partners, a strategic credit and financing partner focused on enterprise software, data, and technology. This new funding comes at a crucial time as cloud technology continues to reshape the $15.5 trillion global travel and […]

In a move that aligns hotel operations with environmental responsibility, club brands ROBINSON and TUI MAGIC LIFE have introduced a digital opt-out service for room cleaning. This initiative, designed to conserve resources, invites guests to actively participate by choosing to skip daily room cleaning via the brands’ apps, contributing directly to sustainability efforts. The early […]

Mews, the leading hospitality cloud platform, has deepened its collaboration with Quality Lodgings, a collection of luxury independent hotels across Europe. This enhanced partnership integrates the Mews Booking Engine directly into the Quality Lodgings website, offering hoteliers another source for direct bookings and making it easier for guests to book stays across the brand’s portfolio. […]

Shiji, a global leader in hospitality technology, has introduced a major upgrade to its Single Guest Profile feature, designed to revolutionise the way hotels manage guest data. By centralising guest information across multiple systems and properties, Shiji aims to eliminate duplicate profiles and offer a more personalised, seamless experience for guests while improving operational efficiency […]

Playa Hotels & Resorts, a leading operator of all-inclusive resorts across Mexico and the Caribbean, has announced that reservations are now open for its latest luxury property, Kimpton Tres Rios. Slated to welcome guests in early 2025, this marks a significant milestone for the Kimpton brand, part of IHG Hotels & Resorts’ luxury portfolio, as […]

Centara Hotels & Resorts, Thailand’s leading hotel operator, has officially launched ‘Centara Life’, a vibrant new brand designed to redefine the guest experience with innovative, guest-centric offerings. Building on the success of Centra by Centara, Centara Life brings a fresh perspective to hospitality, aiming to “Elevate the Essentials” with features that cater to the needs […]

STAY, a leader in guest experience technology, has unveiled its latest initiative-STAY Academy, a free online training platform designed to empower hotel professionals. The new platform provides courses and certifications to help users master STAY’s Guest Experience OS, streamline operations, and elevate guest satisfaction. As the hospitality industry becomes increasingly tech-driven, STAY recognised the importance […]

The Hotels Network (THN), a leading provider of SaaS technology for the hotel industry, has reached a significant milestone in data security, successfully completing its SOC 2® Type I compliance audit. As one of the first SaaS companies in hotel technology to achieve this certification, THN demonstrates its unwavering commitment to protecting customer data with […]

TTI Technologies, a leader in hospitality tech solutions, has just announced the launch of an innovative barcode scanner that’s set to change the way hotels manage front desk operations across the U.S. and Canada. The new solution offers a cost-effective alternative to the traditional Optical Character Recognition (OCR) systems, which have long been the industry […]

Turneo, a promising travel tech start-up focused on experiential hospitality, announced a few days ago the successful close of a €2 million seed funding round led by Bessemer Venture Partners, with participation from Underline Ventures. This funding marks a significant milestone for Turneo as it gears up to expand its reach into new markets and […]

In a strategic move towards blending technology with sustainability, Hjortviken Country Club in Hindås, Sweden, has partnered with Vingcard, an ASSA ABLOY company, to adopt cutting-edge door lock solutions. The country club, managed by ESS Group, is set to open its doors in January 2025, marking it as Sweden’s first authentic country club. The collaboration […]

Wizehire, a leading hiring platform for growing businesses, has announced the expansion of its partnership with Hospitality Associates, a hotel management company overseeing properties across the West Coast. The extended two-year agreement will cover 25 hotels located in Washington, Oregon, Montana, and Alaska, operating under well-known brands such as Best Western and Comfort Inn. Initially […]

Talsey AI, a cutting-edge AI-powered guest communication tool, has teamed up with Visual Matrix, a leading property management system (PMS) provider, to elevate guest experiences and streamline hotel operations through smart chat technology. This partnership aims to provide hotels with innovative, easy-to-use tools that will enhance communication, improve guest satisfaction, and boost operational efficiency. Talsey […]

Minor Hotels Europe & Americas has taken a significant step towards achieving its ambitious sustainability goals by partnering with Deepki, the market-leading ESG platform for real estate. The collaboration aims to support the hotel group’s transition to net zero, leveraging Deepki’s powerful data-driven insights to streamline and evolve its environmental practices worldwide. With a sustainability […]

Sabre Hospitality, a division of Sabre Corporation and a global leader in travel technology, has announced an exciting new partnership with Sensible Weather Technologies, LLC, the leader in Weather Guarantee services. This collaboration will integrate Sensible Weather’s innovative protection into Sabre Hospitality’s SynXis Booking Engine, allowing travellers to book with greater confidence, knowing their trips […]

BWH Hotels has unveiled two new Best Western Rewards Visa Signature Credit Cards, developed in collaboration with Mercury Financial and Visa, a global leader in digital payments. This exciting launch offers travellers an enhanced way to earn and redeem points through BWH Hotels’ award-winning Best Western Rewards loyalty program. Designed with frequent travellers in mind, […]

Princess Hotels & Resorts, renowned for its luxurious properties in the Dominican Republic, Mexico, and Jamaica, has significantly increased profitability, reporting a 102% rise in Return on Ad Spend (ROAS) thanks to Google’s Demand Gen campaigns. The campaign, launched in collaboration with digital marketing partner Mirai, was aimed at attracting new guests while re-engaging visitors […]

In a move set to revolutionise hotel bookings, TRYBE, the cloud-native spa, leisure, and activities software, has announced an industry-first partnership with Profitroom. This innovative integration is designed to streamline overnight spa and leisure bookings, while boosting guest experiences and revenue for hoteliers. With this new collaboration, hotels can now offer guests a fully automated, […]

Hospes Infante Sagres, recently named ‘Portugal’s Luxury Hotel of the Year’ in 2023 by ‘Luxuri Magazine’, is raising the bar once again. Following an extensive renovation, the iconic 5-star hotel in the heart of Porto has reopened its doors in 2024, offering a refreshed blend of history and modern luxury. To further enhance its guest […]

BirchStreet Systems, a global leader in procure-to-pay solutions for the hospitality industry, has been selected as the exclusive partner by Red Sea Global, the visionary developer behind Saudi Arabia’s landmark tourism projects-The Red Sea and AMAALA. These destinations are set to transform the country’s tourism landscape by turning a vast stretch of the Red Sea […]

Home2 Suites by Hilton, a leader in the extended stay hotel segment, is marking a significant milestone with the opening of its 700th hotel worldwide. With more than 750 additional properties in development, the brand is redefining hospitality standards while continuing its impressive global expansion. Since its launch in 2011, Home2 Suites has focused on […]

Event Temple has unveiled its latest game-changing feature, the ‘Guest Portal’, designed to simplify and centralise event management for both hoteliers and their guests. Recognising the frustrations often associated with booking events-where information can be scattered across emails, documents, and outdated financial systems-Event Temple has created a one-stop solution to streamline these processes. The new […]

Marston’s Pubs PLC, a leading name in the UK pub scene, has announced a significant step in transforming its hotel management operations by selecting Mews, a hospitality cloud platform, to streamline and automate key processes across its portfolio of 92 hotels and inns. While Marston’s is best known for its network of over 1,500 pubs, […]

Hyatt Hotels Corporation has announced a major move in modernising its property management system (PMS) across its global portfolio. In a strategic partnership with Oracle, Hyatt is rolling out the Oracle OPERA Cloud platform to over 1,000 of its hotels and all-inclusive properties worldwide. This shift aims to streamline operations, enhance data management, and deliver […]

Super 8 by Wyndham has launched ‘INNOV8TE 2.0’, an innovative design package aimed at revitalising guest rooms while enhancing operational efficiency for hotel owners. Released in celebration of the brand’s 50th anniversary, INNOV8TE 2.0 blends style and practicality, offering a cost-effective solution starting at just $1,850 per room. Available across the U.S. and Canada, this […]

GoTab, a leader in restaurant technology, has announced the launch of ‘Bespoke GoTab’, a new platform designed to give hospitality operators the power to create personalised guest experiences on their own terms. While closely tied to GoTab’s core technology, Bespoke GoTab stands as a unique platform, offering designers and developers the ability to build tailored […]

Nuitée, a global provider of hotel API infrastructure, and Sabre Corporation, a leading technology company powering the global travel industry, have announced a strategic partnership to distribute Nuitée’s lodging content through Sabre’s Content Services for Lodging. This collaboration aims to enhance hotel booking solutions for travel agencies connected to Sabre, offering a broader range of […]

SiteMinder, the world’s leading hotel distribution and revenue platform, has just launched ‘Dynamic Revenue Plus’, a game-changing tool designed to bring real-time revenue management to hotels of all sizes. For the first time, hotels can access live market intelligence and take immediate action on inventory, pricing, and distribution strategies from a single, mobile-first system. Dynamic […]

Lighthouse, formerly known as OTA Insight, has just unveiled a groundbreaking feature in its Benchmark Insight solution: Smart Compset. Designed to revolutionise how hotel revenue managers navigate their competitive landscape, Smart Compset uses advanced artificial intelligence (AI) and data analytics to create anonymised, dynamic competitive sets. This marks a significant leap forward for an industry […]

Percipia, a leader in hospitality phone systems and guest room technology, has officially launched VIVA+, an all-in-one solution that integrates Amazon’s Alexa Smart Properties (ASP) for Hospitality. Available to both new and existing clients, VIVA+ combines Percipia’s advanced telephony systems and innovative guest technology to deliver a seamless, next-generation in-room experience. Built on Percipia’s reliable […]

In a first-of-its-kind collaboration, Novotel Hotels and ALL, Accor’s global booking platform and loyalty program, have partnered with Paris Saint-Germain (PSG) to unveil La Suite Novotel by ALL.com-an exclusive hotel suite located inside the iconic Parc des Princes stadium, home to PSG. This unique room offers guests an unforgettable, immersive experience, combining world-class football with […]

Lighthouse, a leading provider of hospitality technology solutions, has announced its acquisition of Stardekk, a top provider of channel management and distribution software. This strategic move underscores Lighthouse’s dedication to delivering a unified platform that helps hospitality businesses drive revenue growth through advanced data and artificial intelligence (AI). By integrating Stardekk’s expertise in channel management […]

GIATA, a global leader in travel and tourism content technology, has announced a strategic partnership with RateHawk, an innovative B2B booking platform that provides access to over 2.6 million hotels and accommodations. The collaboration aims to enhance the accuracy of GIATA’s MultiCodes, a hotel data mapping solution that resolves data inconsistencies by offering unified property […]

ADA Cosmetics, a global leader in hotel cosmetics, is once again reshaping the hospitality industry with the introduction of ‘ADA Cosmetics Refillution’, a groundbreaking automated refill system designed to promote sustainability while enhancing efficiency and hygiene. With the growing demand for environmentally conscious practices, this new innovation offers an elegant solution: reusing cosmetics dispensers instead […]

Converge ICT Solutions Inc., the Philippines’ leading fibre broadband provider, has introduced a game-changing product poised to revolutionise the country’s hospitality industry. The newly launched ‘Converge Concierge with SkyTV’ combines high-speed broadband with cutting-edge smart technology, promising to elevate guest experiences and streamline hotel operations. This innovative all-in-one solution integrates in-room entertainment with IoT-enabled smart […]

MGM Resorts International has announced a significant leap forward in its sustainability efforts, signing a power purchase agreement with Escape Solar LLC that will more than double the company’s access to clean, solar energy. This bold 25-year deal is a major milestone in MGM’s mission to achieve 100% renewable electricity in North America by 2030. […]

Laasie, a leader in customer loyalty solutions for the hospitality industry, has announced an exciting new partnership with Skipper, the premier travel booking platform. Together, they aim to transform the way travellers book their trips by integrating Laasie’s instant rewards and loyalty programs into Skipper’s seamless booking experience. This collaboration promises to reshape traditional travel […]

DoubleTree by Hilton Orlando at SeaWorld, a unique resort destination in the heart of Orlando’s entertainment district, has teamed up with ROH, the hospitality industry’s first payments and revenue management platform. The move is aimed at enhancing the resort’s cross-departmental visibility, streamlining payment processes, and boosting team efficiency. The partnership comes as part of Crescent […]

Lark Hotels, a collection of design-driven, independent properties, has selected Mews as its property management system (PMS) provider to support its rapid growth across the United States. With over 50 unique hotels under its management, Lark Hotels, known for delivering experiential stays, will rely on Mews’ innovative cloud technology to enhance guest services and streamline […]

The Spa at Four Seasons Hotel Baltimore has officially reintroduced its highly sought-after membership program, offering an elevated and holistic wellness experience for those looking to invest in self-care. As the only Forbes-awarded spa in Maryland, The Spa is renowned for its serene atmosphere and world-class treatments, providing a tranquil retreat for guests seeking balance […]

In a move set to revolutionise how hoteliers manage guest satisfaction, mycloud Hospitality, the all-in-one cloud-based hotel property management solution, has announced its latest integration with Rannkly, a leading review management platform. This partnership combines the comprehensive features of mycloud’s property management system (PMS) with Rannkly’s advanced technology for managing online reviews, offering hoteliers a […]

The iconic Francisco Grande Hotel & Golf Resort has taken a significant leap in optimising its operations, thanks to a new partnership with industry leaders Maestro PMS and Data Plus. The integration of Maestro’s all-in-one property management system with Data Plus’s financial management platform is providing the resort with real-time insights into its financial performance, […]

In an exciting new partnership, Chapitre Six Hotels, known for its boutique properties in stunning locations like Paris and the Côte d’Azur, has officially joined the HyperGuest platform. This collaboration is set to elevate the brand’s presence in the global travel market, offering travellers even more seamless access to the unique and authentic experiences these […]

The Barceló Hotel Group, a division of the Barceló Group, which operates over 190 luxury hotels across 26 countries, is taking customer experience (CX) to new heights by harnessing the power of real-time customer data. Using a Customer Data Platform (CDP) built on Amazon Web Services (AWS), Barceló is diving deeper into its first-party data […]

Userguest, a trailblazer in hotel technology focused on maximising direct revenue, has successfully closed a €2.2 million seed funding round. Led by Al Mada Ventures, the investment round also saw participation from CDG Invest, Saviu Ventures, UM6P Ventures, Kalys VC, Plug & Play, and esteemed business angels Philippe Limes and Thane Kuhlman. This funding marks […]

In a move set to redefine its operations and enhance guest experience, Hotel Tryamb Inn, part of the prestigious Asapian Hotels Group, has chosen the award-winning mycloud Property Management System (PMS) to power its daily operations. Located in the heart of Ayodhya, Hotel Tryamb Inn is renowned for its impeccable service, and with the integration […]

RoomPriceGenie has unveiled an exciting new initiative designed to empower hoteliers with the knowledge and tools they need to optimise their pricing strategies and boost revenue. The newly launched RoomPriceGenie Revenue Management Content Library is a free, online learning platform packed with expert insights, practical guides, and in-depth courses on hotel pricing and revenue management. […]

In a move set to elevate the guest experience and operational efficiency, Shiji, a global leader in hospitality technology, has successfully implemented its innovative Shiji Enterprise Platform at the newly opened Ruby Bea Hotel Florence. Nestled on the outskirts of Florence’s historic centre, the Ruby Bea Hotel offers a unique blend of Renaissance elegance and […]

Repay Holdings Corporation, a prominent player in integrated payment solutions, has announced an exciting new partnership with Otelier, a leader in hospitality software and performance optimisation. This collaboration introduces a powerful embedded integration designed to streamline vendor payments through Otelier’s DigiPay platform, creating a seamless experience for hoteliers. With this new integration, REPAY’s vendor payment […]

Actabl, a leading provider of hospitality software solutions, has unveiled its latest innovation, the ALICE Housekeeping Refresh, a groundbreaking update aimed at transforming how hotels manage daily housekeeping operations and guest preferences. As the hospitality industry continues to navigate fluctuating staff availability, this update provides hotel owners and operators with a powerful tool to streamline […]

WorldVue, a global leader in advanced connectivity and in-room entertainment solutions, has announced a landmark partnership with Loews Hotels & Co to revolutionise the guest experience across all their properties. By 2027, WorldVue will become the designated in-room entertainment provider for Loews Hotels, rolling out its cutting-edge WorldVue HUB system to 26 properties over the […]

In an exciting step forward, Sudima Hotels has taken its guest experience and operational efficiency to the next level by implementing a series of cutting-edge solutions from Shiji, a global leader in hospitality technology. Building on a successful partnership that began in 2018, Sudima Hotels is now live with a comprehensive suite of Shiji’s technology, […]

Hinfo, the innovative digital hotel compendium, has just launched its most significant update since Version 3.0, bringing a suite of game-changing features designed to enhance guest experiences and streamline hotel operations. This update introduces multiple new tools and improvements that make Hinfo easier to access, more efficient to use, and more responsive to the needs […]

Best Western Plus Dubuque in Iowa has set a new benchmark for guest connectivity by upgrading to a high-performance WiFi network. In collaboration with Hotel Internet Services (HIS), the hotel has dramatically increased internet speeds, enhanced in-room streaming capabilities, and ensured seamless connectivity across the property. The upgrade has not only transformed guest satisfaction but […]

In a major move towards optimising hotel operations, Accor, one of the world’s leading hospitality groups, has announced a new global partnership with Hub OS, a cutting-edge platform designed to streamline and enhance hotel performance. The collaboration began with one of Paris’ most iconic hotels, Molitor Paris-MGallery, and is rapidly expanding to include 40 Accor […]

In an era where guest expectations are higher than ever, Arthotel Bakker on Borkum Island has cracked the code for success. Under the leadership of Neele Benken and Sören Hüppe, the 62-room hotel has transformed into a haven for guests seeking both charm and cutting-edge convenience. Since taking over management in 2011, Sören and Neele […]

Mews, a leading provider of cloud-based property management solutions, is making waves in the hospitality industry with its cutting-edge platform, which has significantly improved operational efficiency and revenue for hotels. A recent analysis by global research firm IDC reveals that Mews customers using its embedded payments platform have seen impressive results, particularly a 24% boost […]

Raffles Hotels & Resorts has unveiled its latest global campaign, “The Butler Did It”, celebrating the brand’s iconic Butler Service, which has long been synonymous with luxury and personalisation. This campaign, which merges fashion, art, and hospitality, brings together exceptional creative talent to showcase how Raffles’ Butlers are at the heart of crafting unforgettable guest […]

Shiji Group, a global leader in hospitality technology, has officially opened its new office in Saudi Arabia, marking a significant step in its strategic expansion across the Middle East. This move is part of Shiji’s commitment to enhancing customer service and supporting the rapidly growing hospitality industry in the Kingdom. With Saudi Arabia on the […]

Devtraco Plus has officially unveiled the Hotel at The Address, a luxurious new addition to the heart of Accra’s prestigious Roman Ridge neighbourhood. This remarkable project, the third tower in a visionary three-tower development, is set to redefine Ghana’s hospitality landscape with its blend of modern elegance, comfort, and strong investment potential. Designed to meet […]

Hotel Internet Services (HIS), a leading provider of internet solutions for the hospitality industry, has successfully upgraded the WiFi network at Plantation Beach Club at Indian River Plantation in Stuart, Florida. Managed by Hilton Grand Vacations, this oceanfront timeshare resort-offering 30 fully furnished units-sought to enhance its online service to meet modern guest expectations for […]

Converge ICT Solutions Inc., a leading fibre broadband and technology provider, is set to revolutionise the Philippines’ hospitality sector by introducing innovative technologies aimed at enhancing guest experiences and operational efficiency. CEO and Co-Founder Dennis Anthony Uy recently unveiled these plans to the Hoteliers Information Technology Association of the Philippines Inc. (HITAP) during the guild’s […]

Sabre Corporation, a global leader in travel software and technology, has entered a new long-term strategic partnership with InterparkTriple, a rising travel technology platform in South Korea. Building on their recent collaboration around AI-driven technologies, the new deal will see InterparkTriple leveraging Sabre’s global distribution system (GDS) to significantly expand its reach, tapping into Sabre’s […]

Al Ebaa Hotel Makkah, a leading hospitality establishment located in the heart of the holy city, is celebrating the success of its recent partnership with RateTiger Channel Manager. Since implementing the innovative platform five months ago, the hotel has streamlined its online booking operations, improved revenue management strategies, and seen a significant boost in both […]

Bookboost, the leading hospitality CRM platform, has unveiled its latest innovation-a new ‘Unified Inbox’ powered by AI and enhanced with an email ticketing system. This cutting-edge solution is designed to streamline guest communication, provide insightful data, and boost operational efficiency for hotel teams. Developed in collaboration with hoteliers, the Unified Inbox addresses some of the […]

Radisson Hotel Group is ramping up its expansion efforts, unveiling the rebranding of its prizeotel brand to Prize by Radisson, along with the signing of two new hotels in Central Europe. This strategic move highlights the Group’s ambition to broaden its presence in vibrant, centrally located markets, blending modern, high-design concepts with affordable hospitality. The […]

In a groundbreaking partnership, Travala the world’s leading crypto-native travel platform, has teamed up with global travel giant Skyscanner, making its 2.2 million+ hotel listings bookable through Skyscanner’s widely used platform. The integration allows travellers to discover and book accommodations through Travala.com using over 100 cryptocurrencies, as well as traditional payment methods. This collaboration marks […]

Holiday Extras, a leader in travel extras such as airport parking, hotels, and lounges, has transformed its payment processes with the help of Checkout.com, a global digital payment solutions provider. The integration of virtual card technology has streamlined their operations, leading to improved automation, efficiency, and significant financial benefits. Serving over 11 million travellers annually, […]

Royal River Luxury Hotel, part of the prestigious Luxury Tenerife Hotels Group and winner of Fijet España’s Best Hotel in Spain 2022, has taken a bold step toward elevating its guest experience. The hotel, known for its 50 stunning villas and luxurious spa, has selected Shiji Infrasys Cloud POS to enhance its food and beverage […]

Hotel Equities (HE), a leading hotel owner, operator, and developer, has announced a dynamic new partnership with 34th Floor Hospitality, an innovative leader in food and beverage management. This collaboration aims to revolutionise the dining experience across HE’s portfolio, beginning with new properties in the Caribbean and Latin America. A Culinary Transformation for Hotel Guests […]

In an exciting new partnership, HyperGuest has welcomed Accent DMC, a global B2B travel supplier, to its growing family. Accent DMC, known for its directly contracted inventory across Romania and Southeastern Europe, will now leverage HyperGuest’s cutting-edge technology to enhance its hotel contracting capabilities and streamline operations. HyperGuest’s platform, renowned for its simplicity and efficiency, […]

Trump Hotels has announced a new partnership with BirchStreet Systems, a leading provider of procure-to-pay automation solutions for the hospitality industry, to implement the ReactorNet solution across its global portfolio of luxury properties. The three-year agreement aims to streamline operations, improve data consolidation, and enhance efficiency at Trump Hotels’ locations worldwide. As part of the […]

Event Temple, a leader in hotel sales and catering solutions, has announced an exciting new partnership with hivr.ai, an AI-driven hospitality technology company. Together, the two innovators aim to transform how hotels and venues handle group and meeting sales by automating the Request for Proposal (RFP) process, from collection to conversion. Known for its intuitive […]

IDILIQ Hotels & Resorts, a leader in the resort-based accommodation concept, has taken a major step toward optimising its pricing strategies by selecting IDeaS G3 Revenue Management System (RMS) to automate revenue management across its portfolio of Spanish luxury resorts. The decision marks a significant shift from their previous manual revenue management process, which relied […]

Profitroom has announced an exciting new partnership with TRYBE, a leader in cloud-native booking systems, aimed at transforming how hoteliers manage spa, leisure, and hospitality bookings. This industry-first integration will empower hotels to streamline operations, boost revenue, and enhance the guest experience, all while simplifying the booking process. Cutting-Edge Technology for Hospitality Through this collaboration, […]

In a major development for the hospitality industry, HiJiffy and Booking.com have announced a new partnership aimed at streamlining communication between hotels and their guests. The two companies are integrating their platforms, allowing hotels to manage and respond to guest inquiries directly within HiJiffy’s Console. This promises to make hotel-guest interactions faster, more efficient, and […]

In a significant development for the hospitality industry, HVS, a global leader in hospitality consulting and services, has launched a new tool called TrendTrack CompSet. This innovative solution is set to transform how hotels and other hospitality businesses make critical decisions, blending cutting-edge technology with human expertise. HVS, with its network of over 50 offices […]

Radisson RED has officially made its mark on Vietnam’s central coast with the debut of Radisson RED Danang, introducing a fresh wave of unconventional lifestyle hospitality to the vibrant seafront city. Located on Vo Nguyen Giap Street, the main oceanfront road in Danang, and just a stone’s throw from the popular My Khe Beach, this […]

In a significant move to expand their global footprints, Dusit Hotels and Resorts, a subsidiary of Thailand’s renowned Dusit International, has entered into a strategic partnership with Generator and Freehand Hotels, a celebrated developer of experiential hostels and boutique hotels across Europe and the USA. This collaboration aims to combine the strengths of both companies, […]

Choice Hotels International has announced an exciting new amenity for guests of its Everhome Suites and WoodSpring Suites extended stay brands, access to comprehensive coverage of professional football teams. This offering is aimed at guests who stay an average of more than seven nights, allowing them to stay connected with their favourite teams, enjoy live […]

Zannier Hotels, renowned for its one-of-a-kind hospitality projects, has announced an exciting partnership with NEOM to develop a new luxury eco-resort, Zannier Zardun, in the stunning region of Zardun, part of the Magna destinations in Northwest Saudi Arabia. Nestled along the pristine Gulf of Aqaba, the resort will offer a unique blend of luxury and […]

IDS Next, a leading provider of hospitality solutions, has announced the latest advancements in its cloud-based restaurant ERP, reinforcing its commitment to revolutionising the food and beverage industry. Trusted by top hospitality establishments worldwide, the comprehensive solution continues to meet the diverse needs of restaurants, from fine dining venues and hotel eateries to quick-service restaurants […]

Forbes Web3 is excited to announce the launch of its latest innovation, the “INSPIRE” collectible, as part of the ongoing Onchain Summer event on Base. This unique, free-to-mint collectible marks a new chapter in Forbes’ commitment to inspiring creativity and pushing the boundaries of the web3 space. Discover “INSPIRE”: A Unique Soulbound Collectible More than […]

Accenture and Google Cloud have announced an expansion of their strategic alliance, marking significant progress in helping enterprise clients harness the power of generative AI while bolstering their cybersecurity defences. The partnership, which has already shown impressive momentum across various industries, is set to drive further innovation and security in the evolving digital landscape. The […]

Nobu Hotels, a brand synonymous with luxury, service, and innovation, is taking a significant leap forward in its digital transformation journey. The global hospitality group has announced a comprehensive upgrade to its AI-powered network infrastructure, designed to elevate guest experiences while fortifying security across its properties worldwide. The upgrade, implemented in collaboration with Hewlett Packard […]

Firsty, a global provider of mobile internet solutions, has partnered with Mews, a leading hospitality management cloud, to offer guests seamless connectivity during their hotel stays. This integration allows over 5,000 hotels worldwide to sell Firsty’s eSim as an added value during the checkout process. Key Features: Firsty offers both a free baseline service, “Firsty […]

This fall, Marriott Bonvoy is offering its members a golden opportunity to create unforgettable memories while earning up to 4,000 bonus points on stays of two nights or more. As part of a global promotion, Marriott Bonvoy members can now earn extra rewards that make travelling even more rewarding. Running from September 10 to November […]

SuitePad, the leading provider of in-room tablets for the hotel industry, has announced the launch of its latest innovation, the ‘Guest Journey Push’ feature. This new tool, now available on the SuitePad admin panel, allows hotels to automatically deliver timely and relevant information, offers, and updates directly to guests through their in-room tablets. The introduction […]

Scandic Hotels is rolling out a completely reimagined loyalty program, designed to deepen customer connections and offer more personalised experiences. The company’s existing program, Scandic Friends, which holds the title of the largest loyalty program in the Nordic hotel industry with 3 million members, has been rebuilt from the ground up. With this transformation, Scandic […]

WebRezPro, a leading cloud-based property management system (PMS) for independent lodging operators, has announced an exciting new integration with RoomPriceGenie, an award-winning revenue management system. This collaboration is set to provide hoteliers with cutting-edge insights and real-time rate updates, driving increased efficiency, more bookings, and greater profitability. In today’s competitive hospitality landscape, dynamic pricing is […]

Salto Systems has introduced its smallest-ever BLUEnet Wireless peripheral, the IQ Mini Gateway, combining cutting-edge cloud-based access control capabilities with an impressively compact design. This latest innovation underscores Salto’s commitment to delivering flexible, secure, and user-friendly solutions for modern access control needs. The IQ Mini Gateway may be small, but it packs a powerful punch. […]

Moxy Bengaluru Airport Prestige Tech Cloud is pushing the boundaries of modern hospitality with the introduction of an advanced autonomous robot, adding a futuristic flair to the guest experience. This Made in India robot, designed to align with Moxy’s playful and energetic brand, is more than just a novelty, it’s a cutting-edge solution that promises […]

A new chapter in spa and wellness experiences is being written by industry veteran Brian Paris with the launch of Wellscape, a company poised to revolutionise hospitality environments through advanced, nature-inspired visual technology. Harnessing the power of artificial intelligence and high-resolution LED panels, Wellscape is transforming spaces such as spa treatment rooms, saunas, and group […]

Hilton has unveiled a new premier program, ‘Hilton for Luxury’, designed exclusively for top-producing luxury travel advisors across its renowned luxury brands, including Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, LXR Hotels & Resorts, NoMad Hotels, and Signia by Hilton. This invitation-only program is set to transform how luxury travel advisors connect with […]

Gothia Towers, Sweden’s largest and most prestigious hotel, is deepening its strategic partnership with hotel technology specialist SHR in a move set to transform the guest experience and accelerate the hotel’s digital journey. Located in central Gothenburg and part of one of Europe’s largest integrated meeting spaces, Gothia Towers is taking a significant leap forward […]

Hotel Rang Mahal, a renowned independent hotel in the heart of Jaisalmer known for its luxurious accommodations and rich heritage, is taking a significant step forward in modernising its operations. The hotel has partnered with mycloud Hospitality to implement mycloud PMS, a comprehensive cloud-based property management solution. This move is set to revolutionise the way […]

BWH Hotels, a global leader in the hospitality industry with a diverse portfolio of 19 brands, has announced a groundbreaking partnership with Canary Technologies. This collaboration will bring Canary’s state-of-the-art, AI-powered Guest Management System to BWH Hotels’ properties, promising to enhance guest experiences and streamline hotel operations across the board. Canary Technologies, known for modernising […]

Hostfully, a leader in property management technology for short-term rentals, has introduced a groundbreaking tool called InboxAI, designed to revolutionise how property managers handle guest communication. This innovative AI-driven tool promises to significantly reduce the time spent on guest inquiries, allowing property managers to focus more on enhancing the guest experience. InboxAI is more than […]

TripStax, a leading provider of business travel technology, has reinforced its commitment to data security, achieving critical auditing and certification milestones that underscore its dedication to protecting client information. Following a thorough auditing process, TripStax has once again earned ISO 27001 certification, now for the second consecutive year. Notably, this year’s certification extends to include […]

In a significant move to enhance travel booking experiences, Affirm, a leading payment network, has announced a new partnership with Hotels.com. This collaboration allows travellers to book accommodations and pay over time through Affirm, making dream vacations more accessible. This partnership builds on Affirm’s existing relationship with Expedia Group, where Affirm serves as the exclusive […]

In a notable expansion, Hub OS is delighted to announce its partnership with Teranka Formentera, a boutique retreat nestled on the pristine shores of Playa Migjorn. This new collaboration is a testament to Hub OS’s commitment to enhancing guest experiences across the globe through innovative hotel operations solutions. Teranka Formentera, a tranquil haven, offers a […]

Shiji, a global leader in hospitality technology, has announced a significant partnership with FreedomPay, a front-runner in secure commerce technology. Together, these two industry giants are set to make waves in the Mexican market, aiming to transform the way hospitality businesses handle payments and manage operations. This collaboration underscores their shared commitment to enhancing both […]

Gustaffo Digital Service GmbH has announced a strategic partnership with IntiCo Corp, a leader in Artificial Intelligence and omnichannel technology. This collaboration is set to transform hotel reservation management, enhancing guest interactions and boosting conversion rates through the integration of advanced AI and omnichannel communication tools. In an era where the hospitality industry is rapidly […]

Agilysys Inc., a global leader in hospitality software solutions, has announced its acquisition of Book4Time, Inc., the world’s top provider of spa management SaaS software. This strategic move, valued at approximately $150 million, strengthens Agilysys’ position in the hospitality technology sector and opens new avenues for growth by expanding its suite of offerings to a […]

In a move set to redefine the event planning landscape, Hyatt and Tambourine, the Fort Lauderdale-based hospitality marketing technology company, have announced the global rollout of Hyatt’s Event Experience Guide. This innovative digital resource is designed to streamline the event planning process for meeting and event planners worldwide. The Event Experience Guide is an integral […]

ROH, the pioneering payments and revenue management platform for the hospitality industry, has announced a key partnership with Hotel Lincoln, a Chicago landmark known for its contemporary Midwestern charm and stunning views of Lincoln Park and Lake Michigan. The hotel, part of the JdV by Hyatt collection, has selected ROH to enhance its booking reconciliation […]

Duetto, a leading provider of revenue management systems for the hospitality industry, and Comanche Gogoji, a top-tier property management solutions provider, have announced a groundbreaking integration designed to transform how hotels manage data and optimise pricing strategies. This collaboration promises to enhance operational efficiency and maximise revenue for hotels through a seamless, real-time data connection […]

Whitbread PLC, the parent company of Premier Inn, the UK’s largest hotel group, has announced a significant partnership expansion with Shiji, a leading innovator in hospitality technology. In a move set to redefine how hotel content is distributed, Whitbread has adopted Shiji’s newest solution, the Shiji Content Hub. Since June 2021, Premier Inn has been […]

Thomas Cook (India) Limited, a leader in travel services, along with its Group Company, SOTC Travel, has unveiled a groundbreaking AI-powered platform designed to revolutionise the way customers plan and book their holidays. This new platform promises to make creating customised trips faster and more convenient than ever before, cutting the process down to just […]

Krungthai Card Public Company Limited (KTC) has seen a significant rise in online hotel bookings and group travel, reporting a 23% year-over-year increase from January to June 2024. Riding on this wave of growing consumer interest, KTC has teamed up with Centre Point Hotels Group, a brand known for its seven centrally located properties and […]

As the UK grapples with a significant shortfall in electric vehicle (EV) charging infrastructure, a new player in the industry, Zapgo, is stepping up to address this pressing issue. With over 90% of city hotels lacking EV charging facilities, according to research from Drax EV, Zapgo is focusing its efforts on supporting the hospitality sector, […]

TUI Group, a global leader in travel and tourism, has taken another significant step forward in its commitment to sustainability by launching three new solar power plants in Turkey. These installations are part of TUI’s ambitious global solar strategy, which aims to achieve carbon neutrality for its hotels and resorts in the medium term. The […]

Otelier, a leading hospitality performance optimisation platform, has announced a strategic integration with Stayntouch, a global frontrunner in cloud-based hotel property management systems (PMS) and guest-centric technology. This partnership aims to bring together the strengths of both companies, enabling hoteliers to leverage detailed reservations, guest, and financial transaction data from Stayntouch directly within Otelier’s IntelliSight, […]

Southeast Asia, known for its stunning landscapes and rich cultural heritage, is about to welcome a new beacon of luxury and adventure. On December 7, 2024, ROBINSON will open the doors to its first club in Vietnam, ROBINSON NAM HOI AN, marking an exciting new chapter for the brand in one of the world’s most […]

Honeywell has announced the launch of INNCOM Direct, a new energy management system designed to help mid-market hotels enhance energy efficiency through automation. This launch aligns with Honeywell’s strategic focus on automation and the energy transition, two of the company’s key megatrends. As the hospitality industry faces the reality of fluctuating occupancy rates – potentially […]

In a move set to transform how guests book spa treatments, Crave, a leader in guest engagement technology, has announced a cutting-edge integration with Book4Time, the premier spa management software provider for hotels and resorts. This partnership is designed to elevate the guest experience by making real-time spa bookings easier and more accessible through Crave’s […]

In a significant milestone for the hospitality industry, Mews, a leading hospitality cloud platform, and Duetto, a top provider of revenue management software, have surpassed 600 joint hotel customers. This partnership, which began in 2017, continues to drive impressive revenue growth for hoteliers across the globe. The synergy between Mews and Duetto is built on […]

In an exciting new development for the hospitality sector, Apaleo has announced a strategic partnership with Fraunhofer Institute for Industrial Engineering IAO. This collaboration is set to bring cutting-edge AI applications to hotels, helping hoteliers achieve their business goals while speeding up operations and enhancing guest experiences. At the heart of this partnership is the […]

In a bid to create more personalised travel experiences, Avani Hotels & Resorts, the upscale lifestyle brand of Minor Hotels, has introduced the ‘Avani Tribes’ quiz-an innovative online tool designed to match travellers with one of six distinct travel personalities. The quiz aims to help guests discover tailored itineraries that align with their unique interests, […]

Grupo Brisas, a leading name in Mexico’s luxury hospitality scene, has taken a significant step towards enhancing guest experiences by partnering with global hospitality technology leader, Shiji. The group has selected Shiji’s Infrasys Cloud POS and Shiji Enterprise Platform (PMS) to transform operations across its prestigious properties, which include the iconic NIZUC Resort & Spa, […]

Hotels can now offer guests the convenience of ordering and paying for services from their own mobile devices anywhere on the property, thanks to the certified integration of wi-Q’s mobile ordering platform with Xn Global Systems’ xnPOS. This development marks a significant step forward in guest self-service solutions, providing hoteliers with greater flexibility and enhancing […]

Cloudbeds, a trailblazer in hospitality management technology, has announced a major investment in artificial intelligence with the strategic hiring of AI experts Amit Popat as Head of Machine Learning and Nikhil Shah as Head of Data Science. This move signals Cloudbeds’ commitment to revolutionising the hotel industry, leveraging advanced AI to create powerful new tools […]

Singapore based Far East Hospitality has made history, becoming the hospitality group with the largest number of Global Sustainable Tourism Council (GSTC) certified hotels in Singapore. All 16 of its hotels across the island have earned this prestigious certification, underscoring the company’s commitment to environmental stewardship and sustainable practices. This accomplishment positions Far East Hospitality […]

Choice Hotels International, Inc. is celebrating a major win as WoodSpring Suites has been named the #1 economy extended stay brand in 2024 J.D. Power North America Hotel Guest Satisfaction Index Study. This marks the third consecutive year that WoodSpring Suites has secured the top spot, further solidifying its reputation as a leader in the […]

Park Hotel Group, one of Asia Pacific’s premier hospitality companies, has taken a significant step in enhancing its guest experience by adopting the Shiji Enterprise Platform. Known for its commitment to innovation, Park Hotel Group has selected this state-of-the-art Property Management System (PMS) to further refine the guest journey, beginning with its breathtaking Grand Park […]

In a significant boost to Tasmania’s tourism and hospitality sector, Premier and Minister for Tourism and Hospitality, Jeremy Rockliff, officially launched the Visitor Experience Training (VXT) hotel school on Sunday. The new institution is set to provide the next generation of hospitality workers with the skills and training they need to excel in the industry. […]

In a dazzling blend of tradition and technology, the ‘Love Between Fairy and Devil’ VR Immersive Experience Center officially opened its doors on August 9th at Galaxy Macau, marking a new chapter in immersive entertainment. This cutting-edge attraction, inspired by the hit IP ‘Love Between Fairy and Devil’ produced by iQIYI, is the result of […]

HotelBuddy, a trailblazer in the digital transformation of the hotel guest experience, is excited to announce its availability on the Oracle Cloud Marketplace. This milestone makes it easier than ever for hotels using Oracle’s Opera Cloud Property Management System (PMS) to leverage HotelBuddy’s comprehensive web-based platform, which digitises the entire guest journey without requiring any […]

In a bold move to redefine the event landscape in the Asia-Pacific region, Unearthed Productions has announced a strategic partnership with Fairmont Singapore & Swissôtel The Stamford, including the renowned Raffles City Convention Centre (RCCC). This collaboration promises to set a new standard for immersive and engaging event experiences, combining cutting-edge technology with top-tier hospitality. […]

Sabre Corporation, a leading software and technology provider for the global travel industry, has announced an exciting new chapter in its partnership with Priceline, one of the most recognised names in online travel. The two industry giants have signed a multi-year agreement designed to fuel innovation and enhance the travel retail experience for millions of […]

In today’s fast-paced world of business travel and global mobility, the ability to accurately forecast accommodation costs is more critical than ever. Enter Alto360, the latest innovation from AltoVita, designed to revolutionise how companies manage their corporate accommodation strategies. This cutting-edge platform transforms real-time data intelligence into strategic foresight, giving business travel and global mobility […]

In an exciting development for travellers and fitness enthusiasts, the prestigious four-star Grand Hotel Bonavia in Rijeka, Croatia, has announced a new partnership with Gympak. This collaboration marks a significant step in the hotel’s commitment to enhancing its guest experience by ensuring that visitors can maintain their fitness routines even while on the road. Located […]

As the world grapples with the escalating climate crisis, Hotel Marcel New Haven, Tapestry Collection by Hilton, is taking a bold stand. The nation’s first hotel to operate entirely fossil fuel-free, Hotel Marcel is introducing a thought-provoking new amenity designed to wake up guests in more ways than one, the ‘Climate Wake-Up Call’. In a […]

Visual Matrix, a trailblazer in hospitality technology, has announced a remarkable 440% growth in its MOP (Mobile Operating Platform) technology since acquiring it in November 2021. Now a key tool in over 1,000 hotels across more than 33 industry-leading brands, including Wyndham, Hilton, Marriott, and IHG, MOP is rapidly becoming the gold standard for hotel […]

Tripadvisor, the world’s largest travel guidance platform, has taken another major step in transforming its app into an indispensable trip planning companion by introducing the ability for members to book hotel stays directly within the app. This new feature, launched today, marks a significant milestone in Tripadvisor’s ongoing mission to enhance the user experience at […]

The Commerce Casino & Hotel and Citadel Outlets are excited to announce their inaugural hotel partnership, introducing an exclusive package that promises an unparalleled experience for both Los Angeles residents and visitors. This unique collaboration, designed to offer a memorable getaway, combines the thrills of gaming, the joys of shopping, and a host of luxurious […]

Hotel rooms in New York City for the finals weekend of the US Open Tennis Championships have been booked at rates 16% higher than the average prices seen this summer. This surge is highlighted in new data from SiteMinder, the leading global distribution and revenue platform, which analysed bookings for the two-week tournament starting at […]

Cendyn, a global leader in integrated hotel technology and services, has introduced its new Learning Center, aiming to enhance hotels’ understanding of Cendyn solutions and boost commercial performance. For nearly three decades, Cendyn has empowered hotels to drive revenue, maximise profitability, and forge deeper connections with guests through its cloud-based technology. Known for its “Find, […]

Percipia, a renowned provider of hospitality phone systems and advanced guest room technology, has announced that its Parallax application is now available on Oracle Cloud Marketplace. This milestone allows Parallax to be deployed on Oracle Cloud Infrastructure (OCI) and integrated with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). As a member of the […]

Shiji, a global leader in hospitality technology, is excited to announce the seamless integration of its Infrasys Cloud POS with Wi-Q, a leading mobile ordering platform for the hospitality industry. This groundbreaking partnership promises to deliver a smooth and unified experience for both guests and hotel operators, significantly simplifying the ordering process and optimising menu […]

Sopago is an advanced app designed to enhance hotel guest experiences through a comprehensive suite of smart features. The app’s primary focus is on creating seamless interactions and improving operational efficiency within the hospitality industry. One of the standout features of Sopago is its Upsell & Advertise capability. Hotels can promote room upgrades, special services, […]

In a significant move within the hospitality sector, ZAFIRO and Solace Hotel Santiago have unveiled a partnership aimed at enhancing the guest experience at the boutique hotel located in Providencia. This collaboration is set to boost the hotel’s entertainment and connectivity services, reinforcing ZAFIRO’s position as a trailblazer in advanced hotel technology. Solace Hotel Santiago, […]

Sabre Hospitality, a division of Sabre Corporation, has announced a new long-term partnership with Protect Group, a renowned provider of trip protection and guarantee services. This collaboration is set to bring added peace of mind to hotel guests through the integration of Protect Group’s trip protection services into Sabre’s SynXis Booking Engine. This strategic partnership […]

The Gleneagle Hotel announces the successful implementation of cutting-edge self-service kiosks by Guestline, revolutionising the guest check-in experience. The Connolly family became the first to use this new self-check-in service, and they were delighted with its quick and easy process. Pre-arrival digital registrations have significantly reduced front-desk queues, and now, the GuestStay Kiosk offers a […]

As part of their ongoing Allive Campaign, Alliants has launched an innovative guest experience platform featuring Hestia, a tool designed to revolutionise how hotels and resorts interact with their guests. Named after the Greek goddess of hearth and home, Hestia aims to bring warmth, personalisation, and efficiency to the hospitality industry. With the hospitality sector […]

Hudini, a pioneer in democratising the hospitality industry through technology, has announced a strategic integration of S.A.R.A., an innovative task management platform, to further elevate guest experiences and streamline hotel operations. Hudini, known for building exceptional consumer experiences and intelligent data sets, is currently collaborating with over 30 hotel brands worldwide. Their mission is to […]

Otelier, a leader in back office automation and business intelligence for the hospitality industry, has announced that three of its innovative solutions – DigiAudit, TruePlan, and IntelliSight – are now available on Oracle Cloud Marketplace. These solutions can be deployed on Oracle Cloud Infrastructure (OCI) and seamlessly integrated with OPERA Cloud through the Oracle Hospitality […]

Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, has announced the launch of UpsellPRO, a groundbreaking Attribute-Based Selling (ABS) solution. This innovative tool allows hotels to offer individual room features to guests during the booking process, enhancing personalisation and revenue opportunities. This launch follows a report by Stayntouch and […]

Cork-based electric vehicle (EV) charging company ePower has announced a new partnership with Fota Island Resort to enhance Ireland’s EV infrastructure. This collaboration includes the installation of 12 EV charging points at the resort, featuring six dual AC chargers and a 180KW dual socket DC charger. These charge points are now accessible to both hotel […]

The Cosmopolitan of Las Vegas is now officially part of MGM Rewards, allowing members to earn and redeem points at one of the world’s most distinctive luxury resorts. This integration creates a seamless loyalty experience across all MGM Resorts destinations, both in Las Vegas and nationwide. Located in the heart of the Las Vegas Strip, […]

Sabre Hospitality, a division of Sabre Corporation, has proudly announced the renewal of its longstanding agreement with Wyndham Hotels & Resorts, the world’s largest hotel franchisor. This renewed partnership ensures that Wyndham will continue to utilise Sabre’s advanced SynXis Central Reservation System (CRS) to manage its vast operations, marking nearly two decades of collaboration between […]

HRS, the global leader in corporate lodging and payment technology, has achieved a significant milestone by becoming the first hotel-focused technology provider to have its extensive features certified in the new Concur Travel’s Hotel Connector. This integration offers substantial benefits for multinational corporate hotel programs, providing SAP Concur customers with an unmatched combination of AI-powered […]

HostBooks, a leader in integrated business solutions, has introduced HTL 360°, a groundbreaking innovation designed to revolutionise the hospitality industry. This all-encompassing solution aims to automate and enhance every aspect of hotel management, from financial operations and inventory management to supply chain, procurement, sales, and asset management. As the global hospitality sector is expected to […]

Cloudbeds, a global leader in hospitality management software, has launched Cloudbeds Insights, making it the first property management system (PMS) to offer a native, hospitality-specific business intelligence (BI) solution. This innovation marks a significant milestone for the hospitality industry, providing hoteliers with unprecedented data access and flexibility within their PMS. Built entirely in-house, Cloudbeds Insights […]

Microhire, an Australian-owned leader in audio-visual and event staging services, is set to make a significant impact in South Australia by expanding into the Adelaide Marriott Hotel. Scheduled to open in mid-August 2024, Adelaide’s first Marriott property stands as an architectural landmark with panoramic city views and purpose-built meeting rooms, making it an ideal venue […]

Expedia Group, a global leader in the travel industry, has certified ZentrumHub for the seamless distribution of travel inventory through Zentrum Connect, marking a significant milestone in the advancement of online travel agencies (OTAs). ZentrumHub has integrated Expedia Group’s Rapid API into its comprehensive hotel booking engine, Zentrum Connect. This integration brings a wealth of […]

In an innovative step to boost guest convenience, S Hotels & Resorts has rolled out a WeChat booking engine for its SAii hotel brand. This advancement signifies a major leap in catering to the preferences of tech-savvy Chinese travellers. S Hotels & Resorts, a rapidly expanding luxury hotel group, manages 38 hotels in premier global […]

Blue Diamond Resorts has recently completed a comprehensive Butler Certification Program for 2024, setting a new standard in luxury and personalised service across its properties. Conducted by a Head Master certified by the Hospitality and Butler organisation and a representative of the British Butler Institute, this program emphasises the brand’s commitment to excellence in hospitality. […]

Pan Pacific Hotels Group is making its debut in Kyoto through a strategic partnership with Tokyu Hotels. This collaboration follows the successful launch of BELLUSTAR TOKYO, A Pan Pacific Hotel, and HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel, both in Tokyo’s Shinjuku district last year. As a global hospitality company, Pan Pacific Hotels Group owns and […]

World of Hyatt has announced an exciting new partnership with Under Canvas, the premier provider of upscale outdoor hospitality, aimed at delivering unique and immersive experiences for its guests and members. This alliance will give World of Hyatt members exclusive access to book stays at Under Canvas’ 13 outdoor resorts, including the luxurious ULUM Moab, […]

RIU Hotels & Resorts is thrilled to announce the grand reopening of its rejuvenated properties in Mauritius, showcasing the latest in product and sustainability innovations. In a recent blog by CEO of RIU Hotels and Resorts, Luis Riu, stated that he fell in love with Mauritius during a 2010 holiday, captivated by its serene beauty […]

Payments giant Stripe has announced the acquisition of Lemon Squeezy, a four-year-old competitor, as revealed by Lemon Squeezy on Friday.  Lemon Squeezy, a merchant of record, is responsible for calculating and paying global sales taxes for digital products, managing legal processing, and handling fees in every country. The company mainly caters to SaaS and software […]

The Dolder Grand, an iconic luxury hotel renowned for its stunning views of Zurich, Lake Zurich, and the Swiss Alps, has announced a significant technological upgrade. In a strategic partnership with Shiji, the global leader in hospitality technology, the Dolder Grand will enhance its operational efficiency and guest satisfaction by implementing Shiji’s Shiji Enterprise Platform […]

Luxury hotel group Kempinski has published its third Environmental, Social, and Governance (ESG) Report for 2023, reflecting on the progress since the establishment of its Sustainability Committee in 2021. This report builds on the findings from the 2021 and 2022 reports, highlighting Kempinski’s continued commitment to comprehensive sustainability practices. The 2023 ESG Report outlines significant […]

In a bold move to set new standards in the hospitality industry, Alliants has launched Allin, a cutting-edge personalisation engine designed to elevate the guest experience. As the demand for tailored services continues to grow, Allin promises to transform the entire guest journey, ensuring a seamless and memorable stay. AI in Hospitality: A Growing Trend […]

Obvlo, a leading innovator in AI and local curation, has announced the launch of its latest feature, ‘Universal Listings’, designed to personalise and enhance guest experiences by providing tailored recommendations. This new digital concierge service replaces static content with dynamic suggestions based on guest interests and their purpose of visit. Obvlo’s digital concierge understands both […]

Canary Technologies, a leader in guest management systems, has announced a significant partnership with TUI Hotels & Resorts, one of the world’s top hospitality companies with more than 400 hotels and resorts spread across 40 countries. TUI has selected Canary’s innovative Guest Management Platform to enhance the digital guest journey, create new revenue streams and […]

Plusgrade, a global leader in ancillary revenue solutions for the travel industry, has announced a new partnership with Global Hotel Alliance (GHA), the largest alliance of independent hotel brands. This collaboration introduces a new feature to GHA DISCOVERY, the loyalty program for GHA, enabling members to purchase rewards currency, providing greater flexibility and opportunities to […]

Richtech Robotics Inc., a Nevada-based leader in AI-driven service robots, has made headlines with the installation of its cutting-edge robotic bartender, ADAM, at Globe Life Field, the home stadium of the Texas Rangers. This innovative deployment marks the first instance of a humanoid bartender robot serving in a major league sports arena or large-scale entertainment […]

In an exciting new partnership, VAI Resort, Arizona’s first multi-experiential vacation destination, has teamed up with Tixr to manage large-scale events across its distinctive venues. Slated to open in 2025, VAI Resort is set to combine luxury accommodations, top-tier dining, and live entertainment in a stunning Phoenix location. Combining contemporary design with state-of-the-art e-commerce and […]

Wowcher, a leading marketplace for discovering the best things to do in cities, has joined forces with SiteMinder, a renowned software platform that unlocks the full revenue potential of hotels, to bring more high-value deals to travellers and boost bookings for hotels. This collaboration marks Wowcher’s first integration with a hotel distribution platform and is […]

Preferred Hotels & Resorts, the world’s largest independent hotel brand, is delighted to announce the addition of 30 new member properties to its global portfolio between April 1 and June 30, 2024. These properties span a variety of unique destinations, including South Africa, Portugal, Saudi Arabia, and the Dominican Republic, each offering personalised and authentic […]

In a major advancement for corporate travel management, Emburse and Amadeus Cytric have integrated Emburse Reshop with Amadeus Cytric, aiming to help travel managers and business travellers reduce travel expenses significantly. This new integration enables users to access hotel shopping and rebooking services from Emburse Reshop directly through the Cytric platform. Emburse Reshop offers an […]

In a significant step towards sustainability, RIU Hotels & Resorts, founded by the Riu family in Mallorca, Spain, in 1953, has introduced two essential policies as part of its ‘Proudly Committed’ sustainability strategy. These policies underscore the company’s dedication to responsible and ethical operations. The newly approved ‘Sustainability Policy’ establishes RIU’s general action principles and […]

CLC Lodging, a Corpay brand and the leader in workforce lodging in America, is excited to announce the expansion of its project-based negotiations to all its members. This new service aims to make group and extended-stay bookings more affordable and straightforward for travelling teams. With the new Group Reservation services, CLC Lodging members can now […]

The Hotels Network (THN), a global frontrunner in hospitality technology solutions, has introduced KITT, a pioneering AI Guest Service Agent designed to elevate hotel guest interactions and optimise operational efficiency. KITT provides seamless 24/7 support via voice or text, whether through phone calls or online, aiming to enhance communication and handle guest inquiries with exceptional […]

Cognizant and Whitbread have announced an expansion of their ongoing collaboration to further enhance the hospitality company’s digital transformation. This extended partnership will focus on product design, management, and engineering as Whitbread continues to grow its operations in the UK and Germany. The renewed relationship aims to advance Whitbread’s digital growth strategy, delivering an improved […]

View Hotels has announced its adoption of Shiji’s Infrasys Cloud POS and Digital Dine solutions across its locations in Sydney, Brisbane and Melbourne. Known for their exceptional guest service, modern accommodations, and strategic locations, View Hotels aimed to integrate a sophisticated solution to streamline operations and elevate service delivery. By implementing Shiji’s advanced F&B solutions, […]

IRIS, a global leader in mobile ordering and digital guest experience solutions for hotels, has been selected by W Sydney to deliver a personalised digital ordering experience and improve operational efficiency with its state-of-the-art hospitality platform. With 588 stylish rooms and suites and a variety of dining venues, W Sydney introduces a vibrant and modern […]

WorldVue Connect, LLC and Cabling Solutions, LLC have announced a new strategic partnership aimed at revolutionising the digital infrastructure in the hospitality industry. This agreement highlights their shared commitment to designing and constructing top-quality digital systems in hotels, enhancing the overall guest experience. WorldVue, a leader in providing video, advanced connectivity, and professional services, has […]

Earlier this week, the ApeCoin decentralised autonomous organisation (DAO) announced a proposal to establish an APE-themed hotel in central Bangkok. The proposal has received overwhelming support, with more than 91% of votes in favour, signalling strong approval for the project. Voting on the proposal, known as AIP- 448, started on July 18 and will conclude […]

S Hotels and Resorts PCL, the international hospitality company under Singha Estate, is making significant strides in promoting eco-friendly tourism. In celebration of the global Plastic-Free July movement, this Thai-inspired company is rolling out unique holiday experiences centred on sustainability. Known for its world-class standards and extensive international portfolio, S Hotels & Resorts manages and […]

Raffles Hotels & Resorts, a prestigious luxury hotel brand under Accor, has announced a significant partnership with World Trade Center Building, Inc. and Tokyo Tatemono Co. to introduce the first Raffles hotel in Tokyo. The new hotel will be part of the redevelopment of the historic World Trade Center (WTC) in the Hamamatsuchō district, with […]

Hilton has announced the grand opening of Yoo2 Rio de Janeiro, Tapestry Collection by Hilton, celebrating its 20th hotel in Brazil and Tapestry’s inaugural property in Rio de Janeiro. Owned and operated by ICH/Intercity Hotéis, the 135-room hotel is situated in the lively Botafogo neighbourhood, offering stunning views of Sugar Loaf Mountain and Christ the […]

Radisson Hotel Group is thrilled to announce the addition of seven new properties in Turkey during the first half of 2024, including six new signings and one grand opening. These milestones move the Group closer to its ambitious target of operating 100 hotels in Turkey by 2030. Turkey is a key strategic market for Radisson […]

Choice Hotels International, Inc., one of the largest lodging franchisors globally, has announced a strategic partnership with Entegra, the world’s leading food group purchasing organisation. This collaboration is set to provide substantial benefits to Choice branded hotel owners by granting them access to over 3,000 suppliers worldwide through Entegra’s cutting-edge digital purchasing platform. This agreement […]

Lighthouse, formerly known as OTA Insight, has launched Channel Manager, a pioneering AI-powered solution aimed at transforming pricing, promotion, and distribution for independent hotels. This launch follows the recent integration of Stardekk into the Lighthouse platform, marking a significant step forward in addressing the longstanding issues of static pricing, promotion, and distribution technologies. Traditionally, independent […]

In a significant stride towards sustainable tourism, IHG Hotels & Resorts has introduced its groundbreaking Low Carbon Pioneers programme. This initiative unites energy-efficient hotels, committed to eliminating on-site fossil fuel combustion and relying solely on renewable energy. Among the inaugural members of this programme are the Kimpton BEM Budapest in Hungary, Iberostar Waves Cristina in […]

Aptech has joined forces with BirchStreet Systems to bring significant efficiency and automation improvements to the hospitality industry’s procure-to-pay (P2P) process. This partnership addresses the growing demand for integrated cloud-based enterprise accounting and P2P solutions, providing hoteliers with enhanced control over purchase orders, invoicing, budgeting, order delivery, flexible payment options, invoice imaging, and financial review […]

Guestline has introduced a range of self-service options within its GuestStay platform, integrating artificial intelligence to ease the workload on hotel staff and empower guests with greater control over their stays. This new self-service portal allows guests to manage their hotel reservations, including modifying dates, updating rate plans and pre-ordering additional services such as breakfast […]