SuitePad, a leader in in-room tablet solutions for the hospitality industry, has announced the launch of its new Stay Manager feature. Designed to enhance guest personalisation, the Stay Manager centralises a variety of guest preferences, making it easier for both guests and hotel staff to manage important stay details. By allowing guests to make specific choices and plan their stay through an in-room tablet, this innovative tool integrates guests directly into the hotel’s digital processes, reducing human error and improving the overall experience.
SuitePad has built a strong reputation with over 1,000 clients worldwide, offering an award-winning solution that combines a digital guest directory, booking tool, hotel phone, remote control, and more into a single, easy-to-use device. By revolutionising guest communication, boosting revenue, and streamlining hotel operations, SuitePad continues to set the standard in the industry.
The new Stay Manager feature is particularly beneficial for hotel chains, providing centralised control and consistent communication across multiple properties. This allows hotel groups to offer uniform, personalised services while cutting down on manual labour. The system not only eases the workload for staff but also increases operational efficiency by automating routine guest interactions.
Upon first use of the in-room tablet, guests are prompted with an interactive workflow that gathers information on their preferences. They can select options like room cleaning preferences, breakfast bookings, or even choose eco-friendly alternatives such as skipping daily housekeeping or offsetting their carbon footprint. This seamless digital interaction makes it easy for guests to tailor their stay to their liking.
By integrating SuitePad with the hotel’s Property Management System (PMS), Stay Manager automatically retrieves important guest data, such as checkout dates, reducing manual input and ensuring a smooth, hassle-free stay. The feature automates many standard interactions, giving hotel staff more time to engage with guests on a deeper, more personalised level.
One of the standout features of Stay Manager is the Breakfast Upsell function, which allows guests to conveniently pre-order meals directly from their tablets. This not only enhances the guest experience but also increases food and beverage revenue for the hotel without requiring additional effort from staff.
Moreover, SuitePad’s Green Option encourages eco-conscious behaviour, giving guests the choice to skip daily room cleaning or offset their carbon emissions with just a tap on the tablet. This environmentally friendly approach aligns with the growing demand for sustainability in the hotel industry.
With the launch of Stay Manager, SuitePad continues to innovate in the hospitality space, helping hotels offer a more personalised, efficient, and sustainable guest experience.
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