Down Hall Hotel & Spa, one of Britain’s most prestigious country house hotels, has selected DNA Payments as its integrated payment provider, ensuring a seamless and secure transaction process for guests.
A Move to Advanced Payment Technology
To streamline operations, Down Hall transitioned from OPERA’s on-premise solution to Oracle OPERA Cloud, replacing its standalone payment provider with DNA Payments’ flexible, integrated system. This upgrade delivers:
- Frictionless transactions for guests.
- Effortless payment processing for staff.
- Stronger security & efficiency, improving reconciliation and operational workflows.
Industry Leaders on the Integration
Linden Beattie, General Manager at Down Hall, shared: “DNA Payments’ Oracle OPERA Cloud integration has transformed our payment process, making it effortless for both guests and staff.”
Jan-Pieter Lips, CEO of DNA Payments, added: “Payments are one of the final touchpoints in a guest’s experience, so they must be seamless and secure. We’re delighted to partner with Down Hall to deliver unified, intuitive payment solutions.”
Optimising the Guest Experience
With this modern payment infrastructure, Down Hall ensures faster transactions, improved financial accuracy, and a more connected hospitality experience.
By integrating DNA Payments with Oracle OPERA Cloud, the hotel has taken a major step forward in operational excellence, reinforcing its commitment to luxury service and guest satisfaction.
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