Klaviyo, a leading platform for marketing automation and customer engagement, has announced its full integration with Mews, a cloud-based property management system (PMS). This collaboration brings a powerful, unified solution to hoteliers, combining real-time data, AI insights, and automated marketing tools to enhance guest experiences and drive revenue.
Powered by Klaviyo’s built-in data platform, the integration enables hotels to personalise guest communication using both real-time and historical data. From boosting direct bookings to increasing repeat visits, Klaviyo’s intelligent automation tools are designed to support every stage of the guest journey.
Hoteliers can now:
- Grow direct bookings by triggering personalised messages based on guest behaviour and preferences.
- Generate upsell revenue through Klaviyo Flows, which promote upgrades, spa treatments, and dining packages at optimal moments.
- Increase repeat visits with dynamic post-stay nurture campaigns that highlight loyalty perks and exclusive offers.
- Drive reviews and referrals by automatically prompting satisfied guests to share feedback and referral links.
“This integration is a game-changer for hospitality marketing,” said a Klaviyo spokesperson. “By connecting PMS data with Klaviyo’s AI-powered platform, hotels can deliver smarter, more targeted campaigns that save time and boost performance.”
With Klaviyo and Mews now fully integrated, even small hotel teams can access enterprise-level marketing capabilities. The result is a seamless guest experience, stronger brand loyalty, and a scalable solution that grows with the business.