The Middle East’s first Hotel Guest Experience Forum, held at Fairmont The Palm, Dubai, on 4th June 2025, brought together over 80 hoteliers, technology innovators and consultants came together for a day of insightful discussions and networking. The event was warmly received by attending hoteliers and sponsors, generating enthusiasm for the niche content and focused approach to enhancing the guest experience. With its emphasis on innovation, personalisation, and service excellence, the Forum offered a valuable platform for leaders sharing ideas and shaping the future of hotel guest experience.

To express our gratitude, we are delighted to reward three distinguished hotel delegates through a lucky draw celebrating their contribution to this impactful event. The announcement will be made week commencing 16th June here and on our LinkedIn page.

We extend our heartfelt thanks to our sponsors, Agilysys, Hoteza, Roomio, Shiji Group, and CADD Emirates, for their invaluable support in making this event a success.