SuiteOp has partnered with Cloudbeds, a leading hotel management platform, to launch a fully integrated automation solution that brings real-time, guest-level control to properties worldwide. This collaboration empowers hotels to streamline operations, reduce costs, and elevate the guest experience, all without the need for additional apps or complex systems.
From Smart Devices to Smart Operations
Unlike traditional integrations, this partnership creates a responsive operational ecosystem. When a booking is confirmed in Cloudbeds, SuiteOp automatically triggers a series of intelligent actions:
- Personalised door codes are generated and scheduled
- Thermostats adjust to welcome temperatures pre-arrival
- Eco-mode activates at checkout to conserve energy
- Custom workflows respond to guest behaviour and device status
The result is a hotel that runs itself, reducing manual tasks while ensuring consistent, high-quality service.
A Workflow Engine That Thinks Ahead
SuiteOp’s advanced automation engine allows hoteliers to define responses to virtually any trigger:
- Device Monitoring: If a lock or thermostat malfunctions, a task is instantly created for the right team member
- Guest-Triggered Actions: Adjust lighting, activate privacy settings, or sync multiple devices with a single tap
- Two-Way Intelligence: Device data and task updates flow back into Cloudbeds, aligning front and back-of-house operations
Seamless Guest Experience, No App Required
Guests enjoy intuitive control through a white-labelled, mobile-optimised web portal, offering:
- Smart device control from check-in to checkout
- Digital guidebooks and local recommendations
- Upsell opportunities and stay enhancements
- Environmental controls for lighting, temperature, and privacy
Tangible Business Benefits
This integration delivers measurable impact:
- Operational Efficiency: Staff focus on high-value interactions, not routine tasks
- Energy Savings: Automation reduces utility costs through smart scheduling
- Guest Satisfaction: Faster service and seamless control drive positive reviews
- Scalable Growth: Automation scales with the property, not the payroll
“This integration turns workflows into infrastructure,” said Simon Seroussi, Co-Founder of SuiteOp. “It’s real automation that does the work, not just tracks it.”
“By turning trusted guest data into real-time room automation, we’re helping hoteliers scale smarter,” added Sebastien Leitner, VP of Partnerships at Cloudbeds.
A Glimpse into the Future
As the hospitality industry faces rising costs and labour shortages, this partnership offers a future-ready solution, bringing enterprise-grade automation to properties of all sizes.
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