RobosizeME, a leader in hospitality automation solutions, has introduced its new OTA Payment & Routing Suite, now available for hotels using the Oracle Hospitality Integration Platform (OHIP) with Opera Cloud. This innovative suite is designed to simplify the handling of online travel agency (OTA) bookings, streamlining workflows for virtual credit card processing and reservation management.
Revolutionising OTA Booking Processes
The OTA Payment & Routing Suite addresses the hospitality industry’s challenges with manual errors and inefficiencies in processing OTA reservations and virtual card payments. By bundling two key automations—Third-Party Routing Instructions and OTA Reservation Enhancement—this tool helps hotels reduce administrative tasks while enhancing data consistency and guest service.
Stephen Burke, Founder & CEO of RobosizeME, shared: “Automating OTA payment and routing removes risky manual steps, reduces chargebacks, and allows hotel teams to focus more on guest service. This suite eliminates the guesswork in OTA billing and supports smoother operations.”
Key Features and Benefits
The suite ensures hotels apply OTA billing rules consistently, securely routing virtual credit card data and automating workflows from the moment a booking is received. This reduces errors, improves operational efficiency, and enhances the guest experience, all without overburdening front desk staff.
Linda Girrbach, Co-founder and Head of Hospitality Consulting at RobosizeME, added: “Hotels using OHIP now have access to a powerful toolset that automates one of the most error-prone processes in hospitality. This suite reflects our dedication to delivering practical and scalable solutions that solve real-world challenges.”
Supporting Operational Efficiency
The OTA Payment & Routing Suite expands RobosizeME’s range of automation tools made to Oracle-connected hotels. These solutions enable properties to move away from time-consuming manual processes, offering improvements in operational accuracy without requiring major system changes.
RobosizeME’s bundled automation approach allows hotels to optimise multiple related processes at once, helping them stay competitive in a dynamic industry. By focusing on practical improvements, this suite equips hotels with the tools they need to manage OTA bookings seamlessly and deliver exceptional guest service.
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