Shiji, a global leader in hospitality technology, is excited to announce the seamless integration of its Infrasys Cloud POS with Wi-Q, a leading mobile ordering platform for the hospitality industry. This groundbreaking partnership promises to deliver a smooth and unified experience for both guests and hotel operators, significantly simplifying the ordering process and optimising menu management.
Leveraging the robust open API capability of Infrasys Cloud POS, this integration allows guests to easily place orders from their own devices. This not only provides greater control and flexibility but also reduces the need for staff assistance. Orders are seamlessly transmitted to the kitchen through Infrasys Cloud POS, ensuring accuracy, reducing wait times, and enhancing the overall guest experience.
One standout feature of this integration is the real-time menu syncing capability. Hoteliers can now update and manage their menus in one place effortlessly, ensuring that guests always see the most current offerings. This feature is set to enrich the dining experience by keeping guests informed and engaged with the latest menu items. Additionally, the ‘charge to room or PMS’ functionality streamlines operations by automatically syncing guest orders to the PMS, eliminating the need for manual input by staff and reducing the risk of errors.
Brian Garvan, Director of Partnerships and Product Integrations at Shiji, expressed his enthusiasm for the partnership. “This integration perfectly aligns with our mission to collaborate with cutting-edge platforms, enhancing the experience for both hoteliers and their guests. By leveraging this innovative technology, we can provide hoteliers with the tools they need to streamline operations, improve guest satisfaction, and ultimately increase their profitability. We are thrilled to introduce this solution to hotels across the globe.”
Wi-Q Technologies, a global premier provider of cloud-based digital ordering solutions for the hospitality industry, was established in 2014 with a vision to revolutionise the guest experience and enhance operational efficiency within hotels and restaurants. Their comprehensive suite of guest engagement software empowers customers with the convenience of ordering and paying for hospitality services directly through their own devices.
Patience Tucker, Chief Executive Officer at Wi-Q, shared her excitement about the partnership. “We are delighted to announce our collaboration with Shiji, integrating Wi-Q’s mobile ordering platform with Shiji’s Infrasys Cloud POS. This represents a significant step forward in our mission to enhance the guest experience and streamline operations for hoteliers. The seamless integration between Wi-Q and Infrasys Cloud POS offers an unparalleled level of convenience and efficiency. Guests can now effortlessly place orders from their own devices, providing them with greater control and flexibility while reducing reliance on staff. The real-time menu syncing feature ensures that guests always have access to the most up-to-date offerings, enriching their dining experience. This partnership brings together the strengths of both platforms, providing a unified solution that drives additional revenue and optimises resources, and aligns perfectly with our vision and enhances our ability to deliver exceptional service to our existing and new clients.”
The integration of Wi-Q Mobile Ordering with Infrasys Cloud POS is now available globally, promising unparalleled convenience, efficiency, and guest satisfaction. This collaboration adds to the mobile ordering options already available with Shiji’s POS, reinforcing Infrasys Cloud POS’s position as one of the most versatile and effective global cloud POS solutions in the hotel industry.
This partnership between Shiji and Wi-Q is set to revolutionise the way guests interact with hotel services, offering a modern and seamless experience that meets the growing expectations of today’s tech-savvy travellers.
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