Huawei and Meliá Hotels International launched the Global Smart Hotel Showcase at Torre Melina Gran Meliá, a luxury brand of Meliá.
As AI and IoT reshape the sector, hotels are prioritising intelligent services, guest-centric experiences, sustainable operations, and efficient Operations and Maintenance (O&M). Consequently, ICT infrastructure is transitioning from a supporting tool to the core driver of industry-wide innovation.
Notably, smart check-in systems, cloud-based management platforms, and AI-driven personalised services streamline operations while advancing sustainability goals.
Huawei’s Smart Hotel Solution keeps pace with this trend through advanced hotel network connectivity and infrastructure. The benefits for hotels include more comfortable, personalised guest services, higher operational efficiency, and reduced energy consumption.
David Shi, Vice President of Huawei’s ICT Marketing & Solution Sales Department, said “Huawei and Torre Melina Gran Meliá Hotel continue to collaborate to optimise operations and enhance the guest experience. They have utilised Huawei’s Smart Hotel Solution with innovative IP+POL architecture to build comprehensive smart hotel systems over a high-speed, smart, and eco-friendly network for better guest experiences and higher operational efficiency. Today, we launch the showcase, setting a benchmark for hotel digital transformation in Europe and globally.”
Tomeu Fiol, Global Hotel Technology Director of Meliá Hotels International, said, “Meliá Hotels International is dedicated to offering guests the perfect blend of modern design and exceptional comfort while redefining their experience through digital innovation. The Huawei Smart Hotel Solution we are using at Torre Melina Gran Meliá Hotel enhances our ability to deliver seamless, intelligent services with greater efficiency while ensuring high-speed, stable, and reliable network coverage throughout our properties.”
Huawei’s Smart Hotel Solution combines the advantages of IP and POL technologies, offering three unique highlights:
– Wireless access points (APs) with built-in smart antennas enable seamless Wi-Fi coverage in all indoor and outdoor hotel areas, ensuring smooth roaming and ultra-high-speed network experiences.
– Optical fibres replace traditional Ethernet cables, allowing each room to be connected with a single fibre and terminal. This energy-saving and future-proof practice facilitates sustainable development.
– Huawei iMaster-NCE, powered by AI models, delivers automated root cause analysis and other innovations.
From hotel solution design to system integration and delivery, every step requires close collaboration with partners. Huawei’s Smart Hotel Solution is tailored to partners seeking easy integration, deployment, and maintenance. Huawei is committed to building a strong ecosystem with global partners to drive business success for hotels and their clients.
In the future, Meliá Hotels International and Huawei will continue collaborating at Torre Melina Hotel to further optimise operations and enhance the guest experience, driving the adoption of intelligent and sustainable solutions across the industry.
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