In a move set to elevate the guest experience and operational efficiency, Shiji, a global leader in hospitality technology, has successfully implemented its innovative Shiji Enterprise Platform at the newly opened Ruby Bea Hotel Florence. Nestled on the outskirts of Florence’s historic centre, the Ruby Bea Hotel offers a unique blend of Renaissance elegance and modern luxury, all while embracing the future with state-of-the-art technology.
With 118 rooms overlooking a charming square, Ruby Bea Hotel draws inspiration from Florence’s rich artistic heritage. Fabian Zellinger, Vice President of Corporate Development, Systems & New Ventures at Ruby Hotels, highlighted the impact of this technology-driven transformation. “The integration of Shiji Enterprise Platform is a pivotal step in enhancing our guest services and operational efficiency,” he said. “This technology allows us to deliver a personalised and memorable experience that aligns with the charm and sophistication of Florence. Additionally, Shiji ensures that we stay fiscally compliant with Italian regulations, streamlining our financial operations and providing peace of mind.”
What sets Shiji Enterprise Platform apart is its ability to integrate a new property seamlessly in just a few hours, a crucial factor for Ruby Hotels as the brand continues to expand. The platform’s user-friendly interface and extensive support ensure that staff can quickly adapt, making day-to-day operations smoother. Guests benefit too, with fast, hassle-free check-ins and tailored services, thanks to global guest profiles that capture personal preferences and special requests.
“We are thrilled to support Ruby Bea Hotel Florence in this historic city,” said Jose Guixeras, Sales Director for Western Europe at Shiji. “Shiji’s Single Guest Profiles and universal search functionality will empower the hotel to meet the high expectations of today’s travellers, blending historical charm with modern convenience.”
The collaboration with Ruby Hotels underscores Shiji’s commitment to delivering cutting-edge solutions for luxury hotels, enabling them to focus on what matters most – providing guests with an unforgettable experience.
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