Converge ICT Solutions Inc., the Philippines’ leading fibre broadband provider, has introduced a game-changing product poised to revolutionise the country’s hospitality industry. The newly launched ‘Converge Concierge with SkyTV’ combines high-speed broadband with cutting-edge smart technology, promising to elevate guest experiences and streamline hotel operations.
This innovative all-in-one solution integrates in-room entertainment with IoT-enabled smart controls, bringing a new level of convenience and personalization to guests. With the IPTV solution, SkyTV, hotel guests can access high-definition channels, live programs, and streaming platforms, all from the comfort of their rooms.
“The hospitality industry holds a special place in my heart. One of our first enterprise clients was Mimosa Clark, and we’ve come a long way since then,” said Dennis Anthony Uy, CEO and Co-Founder of Converge. “Today’s guests want more than just a comfortable stay-they’re looking for personalised, seamless, and memorable experiences. With ‘Converge Concierge with SkyTV’, we’re helping hotels meet these demands, raising the bar for guest satisfaction and operational efficiency.”
Among its key features, ‘Converge Concierge with SkyTV’ integrates smoothly with existing hotel management systems, enabling easier booking, billing, and guest services. Hotels can also customise the user interface to reflect their unique branding and services, ensuring a tailored experience for every guest.
Additional features include:
Seamless Integration: Effortlessly connects with property management systems, enhancing operational workflows.
Customisable Interface: Tailored to match each hotel’s brand and service offerings.
Scalable Solutions: Easily adjustable content and bandwidth to meet the specific needs of each property.
Comprehensive Entertainment: High-definition channels, live programs, and access to streaming platforms.
Secure Chrome-casting: Guarantees guest data protection in line with industry regulations.
As tourism rebounds, the launch of ‘Converge Concierge with SkyTV’ comes at a pivotal moment for the hospitality industry, which is eager to offer tech-forward experiences that match global standards.
“In today’s competitive landscape, providing a personalised, tech-driven experience is no longer optional-it’s essential,” said Benjamin B. Azada, Executive Vice President and Chief Commercial Officer of Converge. “Our ‘Converge Concierge with SkyTV’ solution gives hotels the tools they need to not only meet but exceed guest expectations, while also optimising their operations. This is the future of hospitality, and we’re proud to be leading the way.”
Now available for deployment across hotels, hospitals, service apartments, and dormitories, ‘Converge Concierge with SkyTV’ is set to redefine the guest experience in the Philippines. Hoteliers and industry professionals can explore the solution firsthand as they prepare to upgrade their services for the modern traveller.
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