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Every guest experience & loyalty story we have published, newest first.
Hotel Montagne, one of Sweden’s oldest hotels, is redefining active hospitality, seamlessly combining history, sustainability, and wellness. Originally built in 1862, the hotel reopened…
TRYBE, a cloud-native spa, activity, and hospitality booking platform, has announced its integration with Bookboost, a leading CRM for modern hospitality. This partnership enables…
Cendyn and Loyalty Juggernaut (LJI) have announced a strategic partnership that enhances enterprise-level hotel loyalty programs, integrating Cendyn’s industry-leading CRM with LJI’s GRAVTY platform.…
IHG Hotels & Resorts, one of the world’s leading hospitality brands, has modernised its global call centre operations by integrating Genesys Cloud, an AI-powered…
Located along Haugesund’s harbour line, Home Hotel Amanda is redefining guest experiences with a new wellness initiative. Visitors can now check in, settle in,…
Home Hotel Gabelshus, situated in the mesmerising Frogner neighbourhood of Oslo, is embracing a modern approach to hospitality by integrating Gympak’s innovative wellness solutions.…
Radisson Hotel Group has announced the launch of Aaramgah Jawai Resort & Spa, a member of Radisson Individuals Retreats, further strengthening its presence in…
DoubleTree by Hilton has unveiled piebird, a brand-new restaurant and bar concept set to roll out across its U.S. properties later this year. Developed…
Hilton Garden Inn Tirana is redefining hospitality with a fresh focus on wellbeing. Through a new collaboration with Swedish wellness brand Gympak, guests can…
A new chapter in wellbeing has been revealed in the heart of West Africa, as Hôtel 2 Février Lomé, Togo’s iconic five-star hotel, partners…
Gaylord Hotels is partnering with Warner Bros. Discovery Global Experiences (WBDGE) to launch DC Summer, a multi-location event bringing the legendary DC Super Heroes…
Hilton has proudly introduced the Waldorf Astoria Costa Rica Punta Cacique, expanding its prestigious luxury portfolio within the Caribbean and Latin America. Located along…
