Hilton Becomes First Major Hotel Brand to Offer Digital Solution to Pay with Points
Global hospitality leader Hilton has announced the launch of Pay with Points, establishing itself as the first major hotel brand to offer a fully…
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Every guest experience & loyalty story we have published, newest first.
Last updated Thursday 22 October 2026 · 1,178 stories in the archive
Guest Experience & Loyalty Global hospitality leader Hilton has announced the launch of Pay with Points, establishing itself as the first major hotel brand to offer a fully…
By Mitashi Kapoor ·
Guest Experience & Loyalty Boutique luxury hotel operator Aethos has partnered with Hewlett Packard Enterprise (HPE) to deploy an AI-driven, "self-driving" networking infrastructure across its upcoming luxury destination,…
By Mitashi Kapoor ·
Guest Experience & Loyalty Groups360 has announced a strategic partnership with Hyatt to introduce instant online booking capabilities for group stays and meetings. The integration of Hyatt’s global…
By Charles Thomas ·
Guest Experience & Loyalty Hyatt Hotels Corporation has announced a dynamic new partnership with HYROX Asia Pacific, becoming the Official Regional Hotel Partner for the globally renowned fitness…
By Charles Thomas ·
Guest Experience & Loyalty The Women's National Basketball League (WNBL) has officially welcomed Minor Hotels Australasia as its new major sponsor and official hotel partner, marking a significant…
By Charles Thomas ·
Guest Experience & Loyalty The Royal Phular Hotel, a contemporary luxury property in Muzaffarpur, has officially joined the STAAH network, marking a new chapter in its commitment to…
By Charles Thomas ·
Guest Experience & Loyalty The Indian Hotels Company Limited (IHCL) has announced the opening of Taj Ganga Kutir Resort & Spa, a serene luxury retreat nestled on the…
By Charles Thomas ·
Guest Experience & Loyalty Sofitel, the pioneer of French luxury hospitality, has announced a global partnership with renowned acoustic engineering firm Devialet to introduce immersive soundscapes across its…
By Charles Thomas ·
Guest Experience & Loyalty Mews, the leading hospitality operating system, has been appointed as the property management solution for Ash Hotels, the acclaimed American hotel group celebrated for…
By Charles Thomas ·
Guest Experience & Loyalty IHG Hotels & Resorts has announced the signing of Regent Karuizawa, a 58-key luxury onsen retreat set to open in 2028, marking the Regent…
By Charles Thomas ·
Guest Experience & Loyalty Alliance Palace Batumi has officially partnered with Hoteza, integrating its cutting-edge Guest App to deliver a seamless, personalised experience for modern travellers. The collaboration…
By Charles Thomas ·
Guest Experience & Loyalty Riviera Villages, a prestigious collection of luxury resorts along the French Riviera, has announced a strategic partnership with D-EDGE Hospitality Solutions to enhance its…
By Charles Thomas ·