voco Bangkok Siam to Open in 2029 as IHG Expands Premium Portfolio in Thailand
IHG Hotels & Resorts, one of the world’s leading hospitality companies, has announced the signing of voco Bangkok Siam, a landmark new-build property set…
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Every guest experience & loyalty story we have published, newest first.
Last updated Wednesday 11 November 2026 · 1,215 stories in the archive
Design & OS&E IHG Hotels & Resorts, one of the world’s leading hospitality companies, has announced the signing of voco Bangkok Siam, a landmark new-build property set…
By Charles Thomas ·
Guest Experience & Loyalty Stayflexi, a leading hospitality automation platform, has partnered with THE IMPERIAL PRIME, Bhilwara’s premier luxury hotel, to enhance operational efficiency and elevate the guest…
By Charles Thomas ·
Guest Experience & Loyalty Shiji has announced a strategic integration between ReviewPro Reputation and IDeaS Revenue Solutions, marking a significant advancement in how hotels connect guest satisfaction with…
By Charles Thomas ·
Awards & Events Four Seasons Hotel Jakarta has officially introduced its newly reimagined Presidential Suite, a masterclass in luxury, privacy, and design excellence. Occupying half of the…
By Charles Thomas ·
Guest Experience & Loyalty Service Measure, a UK-based leader in hospitality mystery shopping and audit services, has announced a landmark contract win to deliver comprehensive mystery guest programmes…
By Charles Thomas ·
Awards & Events Marriott Bonvoy, the award-winning travel platform from Marriott International, has teamed up with McDonald’s China to launch a vibrant new campaign titled “Playful Getaways…
By Charles Thomas ·
Guest Experience & Loyalty Park Hyatt Kuala Lumpur has officially gone live with Infrasys POS, enhancing operational efficiency and guest service across its food and beverage outlets. Located…
By Charles Thomas ·
Guest Experience & Loyalty Accor has officially unveiled Mercure Berau, marking a significant milestone as the first internationally branded hotel in Berau. Strategically located just 20 minutes from…
By Charles Thomas ·
Design & OS&E The Indian Hotels Company Limited (IHCL), India’s largest hospitality group, has announced a strategic partnership with Madison, the hospitality platform of Terminus Group and…
By Charles Thomas ·
Guest Experience & Loyalty Hudini, a global leader in smart hospitality solutions, has entered into a strategic partnership with IT support and consultancy firm Nexevo Solutions to deliver…
By Charles Thomas ·
Design & OS&E IHG Hotels & Resorts has announced a strategic partnership with AssetWise Public Company Limited and its subsidiary Rhom Bho Property Public Company Limited to…
By Charles Thomas ·
Guest Experience & Loyalty Maestro PMS has launched Maestro Touch, a tablet-optimised interface designed to transform front desk operations by bringing full property management system (PMS) functionality to…
By Charles Thomas ·