Blue Diamond Resorts’ Butler Program Redefines Customised Guest Experiences
Blue Diamond Resorts has recently completed a comprehensive Butler Certification Program for 2024, setting a new standard in luxury and personalised service across its…
Section
Every guest experience & loyalty story we have published, newest first.
Last updated Thursday 22 October 2026 · 1,178 stories in the archive
Guest Experience & Loyalty Blue Diamond Resorts has recently completed a comprehensive Butler Certification Program for 2024, setting a new standard in luxury and personalised service across its…
By Charles Thomas ·
Guest Experience & Loyalty World of Hyatt has announced an exciting new partnership with Under Canvas, the premier provider of upscale outdoor hospitality, aimed at delivering unique and…
By Charles Thomas ·
Guest Experience & Loyalty The Dolder Grand, an iconic luxury hotel renowned for its stunning views of Zurich, Lake Zurich, and the Swiss Alps, has announced a significant…
By Charles Thomas ·
Guest Experience & Loyalty In a bold move to set new standards in the hospitality industry, Alliants has launched Allin, a cutting-edge personalisation engine designed to elevate the…
By Charles Thomas ·
Guest Experience & Loyalty Obvlo, a leading innovator in AI and local curation, has announced the launch of its latest feature, ‘Universal Listings’, designed to personalise and enhance…
By Charles Thomas ·
Guest Experience & Loyalty Canary Technologies, a leader in guest management systems, has announced a significant partnership with TUI Hotels & Resorts, one of the world’s top hospitality…
By Charles Thomas ·
Guest Experience & Loyalty In an exciting new partnership, VAI Resort, Arizona’s first multi-experiential vacation destination, has teamed up with Tixr to manage large-scale events across its distinctive…
By Charles Thomas ·
Guest Experience & Loyalty CLC Lodging, a Corpay brand and the leader in workforce lodging in America, is excited to announce the expansion of its project-based negotiations to…
By Charles Thomas ·
Guest Experience & Loyalty IRIS, a global leader in mobile ordering and digital guest experience solutions for hotels, has been selected by W Sydney to deliver a personalised…
By Charles Thomas ·
Guest Experience & Loyalty Raffles Hotels & Resorts, a prestigious luxury hotel brand under Accor, has announced a significant partnership with World Trade Center Building, Inc. and Tokyo…
By Charles Thomas ·