Blue Diamond Resorts’ Butler Program Redefines Customised Guest Experiences
Blue Diamond Resorts has recently completed a comprehensive Butler Certification Program for 2024, setting a new standard in luxury and personalised service across its…
The Newsroom
The latest hotel news, brand announcements, technology innovations and industry developments keeping hoteliers informed.
Last updated Friday 6 November 2026 · 1,210 stories in the archive
Guest Experience & Loyalty Blue Diamond Resorts has recently completed a comprehensive Butler Certification Program for 2024, setting a new standard in luxury and personalised service across its…
By Charles Thomas ·
Design & OS&E Pan Pacific Hotels Group is making its debut in Kyoto through a strategic partnership with Tokyu Hotels. This collaboration follows the successful launch of…
By Charles Thomas ·
Guest Experience & Loyalty World of Hyatt has announced an exciting new partnership with Under Canvas, the premier provider of upscale outdoor hospitality, aimed at delivering unique and…
By Charles Thomas ·
Sustainability, Energy & ESG RIU Hotels & Resorts is thrilled to announce the grand reopening of its rejuvenated properties in Mauritius, showcasing the latest in product and sustainability…
By Charles Thomas ·
Investment & Development Payments giant Stripe has announced the acquisition of Lemon Squeezy, a four-year-old competitor, as revealed by Lemon Squeezy on Friday. Lemon Squeezy, a merchant…
By Charles Thomas ·
Guest Experience & Loyalty The Dolder Grand, an iconic luxury hotel renowned for its stunning views of Zurich, Lake Zurich, and the Swiss Alps, has announced a significant…
By Charles Thomas ·
Sustainability, Energy & ESG Luxury hotel group Kempinski has published its third Environmental, Social, and Governance (ESG) Report for 2023, reflecting on the progress since the establishment of…
By Charles Thomas ·
Guest Experience & Loyalty In a bold move to set new standards in the hospitality industry, Alliants has launched Allin, a cutting-edge personalisation engine designed to elevate the…
By Charles Thomas ·
Guest Experience & Loyalty Obvlo, a leading innovator in AI and local curation, has announced the launch of its latest feature, ‘Universal Listings’, designed to personalise and enhance…
By Charles Thomas ·
Guest Experience & Loyalty Canary Technologies, a leader in guest management systems, has announced a significant partnership with TUI Hotels & Resorts, one of the world’s top hospitality…
By Charles Thomas ·
Investment & Development Plusgrade, a global leader in ancillary revenue solutions for the travel industry, has announced a new partnership with Global Hotel Alliance (GHA), the largest…
By Charles Thomas ·
Awards & Events Richtech Robotics Inc., a Nevada-based leader in AI-driven service robots, has made headlines with the installation of its cutting-edge robotic bartender, ADAM, at Globe…
By Charles Thomas ·