Mobile hospitality technology provider Stayntouch has announced a strategic partnership with The East London Hotel, deploying its cloud-native Property Management System (PMS) and guest mobility suite ahead of the boutique property’s summer opening in London’s East End.
The implementation combines Stayntouch Cloud PMS with Stayntouch Guest Mobility, establishing a hybrid service model that allows tech-savvy travelers to choose between self-service mobile check-in and traditional, face-to-face front desk interactions.
Unlocking Flexibility for Next-Generation Guests
Situated in one of London’s most vibrant commercial hubs, The East London Hotel was designed specifically to break away from traditional corporate hotel frameworks. By integrating Stayntouch’s mobile-first platform, the property empowers guests to manage their entire stay from pre-arrival check-in to digital key fulfillment and room bill reviews directly from their smartphones or tablets.
The deployment reflects a broader shift across UK boutique hotels toward contactless technology, operational agility, and personalised guest engagement.
Core Technology Stack Capabilities
- Stayntouch Cloud PMS: A device-agnostic, cloud-native platform that unifies front desk, housekeeping, group bookings, and revenue management on a single interface with streamlined monthly pricing.
- Stayntouch Guest Mobility: Enables web-based mobile check-in/checkout, preference collection, remote key issuance, and automated upsell prompts (such as late checkouts).
- Operational Mobility: Staff members are equipped with tablets, allowing front-line teams to serve guests anywhere on the property rather than being anchored to a static reception desk.
Executive Insights
“The area surrounding the hotel is full of activity and energy and is attracting a forward-thinking audience. We have designed a progressive hotel that breaks the branded mold by providing much greater service flexibility… We chose Stayntouch because we felt that their property management system would unlock the true potential of our hotel’s concept.”
— Adi Hodzic, President Development & Operations, The East London Hotel
“As we continue to expand our business into the UK, The East London Hotel will serve as an ideal model for choice of service in the new hotel guest experience.”
— Jos Schaap, CEO & Founder, Stayntouch