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Every guest experience & loyalty story we have published, newest first.
HRS, the global leader in corporate lodging and payment technology, has achieved a significant milestone by becoming the first hotel-focused technology provider to have…
Cloudbeds, a global leader in hospitality management software, has launched Cloudbeds Insights, making it the first property management system (PMS) to offer a native,…
Microhire, an Australian-owned leader in audio-visual and event staging services, is set to make a significant impact in South Australia by expanding into the…
Expedia Group, a global leader in the travel industry, has certified ZentrumHub for the seamless distribution of travel inventory through Zentrum Connect, marking a…
In an innovative step to boost guest convenience, S Hotels & Resorts has rolled out a WeChat booking engine for its SAii hotel brand.…
Blue Diamond Resorts has recently completed a comprehensive Butler Certification Program for 2024, setting a new standard in luxury and personalised service across its…
Pan Pacific Hotels Group is making its debut in Kyoto through a strategic partnership with Tokyu Hotels. This collaboration follows the successful launch of…
World of Hyatt has announced an exciting new partnership with Under Canvas, the premier provider of upscale outdoor hospitality, aimed at delivering unique and…
The Dolder Grand, an iconic luxury hotel renowned for its stunning views of Zurich, Lake Zurich, and the Swiss Alps, has announced a significant…
In a bold move to set new standards in the hospitality industry, Alliants has launched Allin, a cutting-edge personalisation engine designed to elevate the…
Obvlo, a leading innovator in AI and local curation, has announced the launch of its latest feature, ‘Universal Listings’, designed to personalise and enhance…
Canary Technologies, a leader in guest management systems, has announced a significant partnership with TUI Hotels & Resorts, one of the world’s top hospitality…
