Section
Every guest experience & loyalty story we have published, newest first.
Hospitality tech provider Journey has announced a strategic partnership with Opex Operation Management System, a leading platform for operational excellence. The collaboration aims to…
The Indian Hotels Company (IHCL), India’s largest hospitality group, has announced a major expansion of its partnership with the Ambuja Neotia Group, signing an…
As part of its continued commitment to operational excellence and guest-centric innovation, Modus by PM Hotel Group has partnered with Cendyn to enhance its…
The Guestbook’s Cash Rewards Suite, already a favourite among independent hotels for driving direct bookings, has now been fully integrated with Mews, the award-winning…
Family-owned hospitality group Kronen Hotels has successfully scaled its operations and enhanced guest service across five properties in Norway, thanks to a strategic partnership…
Luxury travellers increasingly look for curated, immersive stays, hotels are rethinking how they package and sell experiences. Enter Dynamic Packages, the latest feature from…
Onefam Hostels, one of Europe’s most awarded hostel chains, has successfully expanded to 17 properties across five countries, including Spain, Portugal, the UK, Netherlands,…
IHG Hotels & Resorts has announced the signing of The Venice Times into its Vignette Collection, marking the brand’s debut in Venice and its…
Bilt Rewards has unveiled its latest innovation, the Home Away from Home platform, a curated hotel collection designed to extend the brand’s neighbourhood-centric lifestyle…
MGallery Collection has officially opened its latest property in the Basque Country, Le Talaia Hotel & Spa Biarritz MGallery Collection, a 149-room cliffside sanctuary…
IHG Hotels & Resorts has announced the signing of Crowne Plaza Madinah Al Haramain, a 383-key property set to open in 2026 in partnership…
OREA Hotels & Resorts has announced the signing of a cooperation agreement with the upcoming Lacina Winery Residence, a boutique retreat nestled in the…
