Rebecca Morgan-Ransom is a seasoned marketing and communications professional currently serving as the Head of Customer Success & Brand at Premier Inn Hotels – Middle East. Based in Dubai, United Arab Emirates, Rebecca brings a wealth of experience from the hospitality and sports industries, showcasing her expertise in copywriting, event management, digital content production, and social media management.

With a robust skill set that includes leadership, public speaking, and strategic digital marketing, Rebecca has significantly contributed to Premier Inn’s brand presence in the Middle East. She holds a Professional Diploma in Digital Marketing from CIM | The Chartered Institute of Marketing (2020-2021), where she honed her skills in search engine marketing (SEM) and search engine optimization (SEO). Her career also includes impactful roles such as Marketing and Communications Officer at Welsh Cycling, where she expanded organizational communications across high-performance and community sports, and a marketing role at The Cycle Hub in Dubai, where she managed in-store campaigns and community events.

Rebecca’s dynamic approach to brand storytelling and customer engagement makes her a compelling speaker on topics such as hospitality marketing, digital transformation, and building customer-centric brands in competitive markets. Her insights are informed by her hands-on experience in diverse sectors and her commitment to fostering meaningful connections with audiences worldwide.