Bio

Anna Abou Assaf is a confident and passionate hotelier with over 20 years of experience in Rooms Division Operations. Renowned for her versatility and adaptability, Anna has established herself as a transformative leader within the hospitality industry. Her career is distinguished by an unwavering commitment to excellence, setting high standards, and inspiring her teams to achieve both individual and organisational success.

Adept at navigating complex challenges, Anna’s expertise encompasses leadership, problem-solving, strategic planning, and cultivating strong guest relationships. Her leadership style is characterised by integrity, fairness, and a deep belief in her team, consistently striving to bring out the best in her colleagues while promoting learning and development opportunities.

Anna’s impressive career includes roles at prestigious hospitality brands such as Four Seasons and Jumeirah, where she managed large, high-performing teams and spearheaded initiatives to enhance guest satisfaction and operational efficiency. Her dedication and results-driven approach have earned her consistent recognition as a key contributor to business success.

Her colleagues and peers describe her as intelligent, humorous, and graceful, with a natural ability to build rapport and inspire trust. Anna’s reputation for excellence extends beyond her professional achievements, as she is known for her honesty, fairness, and unwavering commitment to delivering on promises.

Anna’s extensive experience and leadership insights make her a valuable speaker for forums focusing on hospitality, leadership, and team development.