STAY, a leader in guest experience technology, has unveiled its latest initiative-STAY Academy, a free online training platform designed to empower hotel professionals. The new platform provides courses and certifications to help users master STAY’s Guest Experience OS, streamline operations, and elevate guest satisfaction.
As the hospitality industry becomes increasingly tech-driven, STAY recognised the importance of going beyond just offering a great platform. After speaking with partners across the industry, one message was clear: Education matters. As guest expectations rise and hotels adopt more technology, it’s critical that staff know how to use these tools effectively. STAY Academy was created to meet this need, offering a place where hotel teams can learn, grow, and thrive in their careers while making the most of STAY’s platform.
STAY Academy is a completely free, 100% online learning hub where hotel professionals can access a wide range of courses. The platform is designed to help teams master STAY’s suite of features, streamline their hotel’s operations, and deliver exceptional guest experiences. Participants can also boost their careers by earning industry-recognized badges and certificates, which can be shared on platforms like LinkedIn to showcase new skills.
STAY Academy is accessible to everyone in the hospitality industry, regardless of experience or role. Whether you’re a hotel manager looking to improve team performance or a front desk professional seeking to broaden your skill set, the platform offers self-paced courses that you can complete at your convenience. Getting started with STAY Academy is simple. Users can sign up for free on the platform, create an account, and immediately access the course library. The self-paced format makes it easy for hotel staff to learn whenever it suits their schedule. Upon completing courses, users earn digital badges and certificates that they can proudly share on social media, showcasing their newly acquired skills.
For hotels, STAY Academy equips teams to work more efficiently with the STAY platform, improving guest satisfaction and boosting revenue. A well-trained team is better able to deliver a seamless guest experience from check-in to check-out, ensuring that hotels maximise the potential of the tools at their disposal. For individual hotel professionals, the platform provides an opportunity to grow professionally. By earning industry-recognised badges and certificates, users can showcase their skills and advance their careers in the hospitality sector.
One of the most exciting aspects of STAY Academy is the ability to share your achievements with your network. After completing a course, users receive a badge and certificate that can be instantly shared on platforms like LinkedIn, boosting visibility and demonstrating a commitment to continuous learning. With STAY Academy, hotel professionals can now enhance their skills, unlock STAY’s full potential, and advance their careers-all for free. The platform is set to be a valuable resource for hotels and individuals alike, supporting growth and success across the hospitality industry.
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