Shiji, a global leader in hospitality technology, has successfully rolled out its Shiji Enterprise Platform at the newly opened Ruby Molly Hotel in Dublin. This collaboration marks a significant step forward in Ruby Hotels’ mission to combine luxury with efficiency through cutting-edge technology. The platform will play a key role in enhancing the guest experience by streamlining hotel operations and introducing greater automation—core elements of Ruby’s signature “lean luxury” model.
Located in the heart of Dublin, the 272-room Ruby Molly Hotel offers guests a stylish stay, complete with high-end features like rainfall showers and oversized mattresses. By choosing Shiji’s Enterprise Platform, the hotel is equipped to deliver seamless service, offering guests not just comfort, but convenience from the moment they check in.
A Seamless Stay Through Automation
Shiji’s Enterprise Platform has been designed to centralise and automate various hotel operations. For Ruby Molly, this means handling tasks like rate management, tax configurations, and compliance protocols in one centralised system, allowing hotel staff to focus more on delivering exceptional guest experiences and less on manual administrative work.
Jon Cortinas, Associate Sales Director for the UK and Ireland at Shiji, emphasised the benefits of this technology: “The launch of the Shiji Enterprise Platform at Ruby Molly Hotel is pivotal in enhancing the guest journey. By automating tasks, the platform not only increases efficiency but ensures that Ruby Hotels can maintain a high standard of service while optimising costs.”
This shift to automation also improves the check-in and check-out process, with guests able to quickly and easily settle into their rooms or depart without delays. From managing guest preferences to streamlining communication, the platform helps make the entire stay more effortless for both visitors and hotel staff.
Ruby Hotels’ Vision for the Future
Ruby Hotels has long been committed to offering luxury at affordable prices, and technology is a crucial part of their vision. Fabian Zellinger, Vice President of Corporate Development, Systems & New Ventures at Ruby Hotels, praised the collaboration with Shiji: “Working with Shiji allows us to refine the guest journey in line with our ‘lean luxury’ philosophy. By automating processes like check-in, check-out, and guest communication, we’re able to deliver a more personalised experience while keeping our operations efficient.”
Zellinger also highlighted how Shiji’s technology aligns with Ruby’s goals of maintaining quality without inflating costs. “This digital transformation lets our team focus on what matters most—providing exceptional service,” he added.
Accelerated Growth and Operational Efficiency
The Shiji Enterprise Platform offers an enterprise-level architecture that enables rapid integration of new properties, such as Ruby Molly Hotel, into the system in just a few hours. This ability to bring new hotels online quickly is essential for Ruby Hotels, which continues to expand across Europe. With real-time updates on pricing and policies, Shiji ensures consistency and reliability across Ruby’s growing portfolio, further enhancing its operational efficiency.
The partnership between Shiji and Ruby Hotels demonstrates how innovative technology can support luxury hotels in optimising their operations, boosting profitability, and creating unforgettable guest experiences. For Ruby Molly Hotel, this collaboration sets a new benchmark in providing top-tier service at competitive prices—proof that “lean luxury” is more than a concept; it’s the future of hospitality.
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