The historic Olde Mill Inn in Basking Ridge, New Jersey, has entered a new era of hospitality management with a powerful integration between Maestro’s all-in-one property management system (PMS) and LodgIQ’s commercial strategy platform. This collaboration is helping the Olde Mill Inn enhance operations, improve guest service, and drive revenue growth through advanced AI-driven insights and streamlined workflows.
Through this integration, the Olde Mill Inn’s operations team can now access essential property data on mobile devices, which supports smoother and faster service. Additionally, new contactless check-in kiosks at the front desk enable guests to check in without waiting in line, making for a more relaxed and welcoming lobby experience.
David Milili, CEO of LodgIQ, expressed his excitement for the partnership: “We’re thrilled to see the integration of LodgIQ with Maestro come to life at the Olde Mill Inn. This partnership underscores our commitment to providing data-driven solutions that help revenue leaders optimise their strategies. Combining LodgIQ’s AI capabilities with Maestro’s robust All-In-One PMS, we’re equipping the Olde Mill Inn with the tools to drive profitability. It’s a milestone, and we look forward to delivering more collaborative solutions to the hospitality industry.”
Nestled in Somerset Hills, the Olde Mill Inn now benefits from LodgIQ’s comprehensive AI platform, which includes tools for business intelligence, rate shopping, market insights, flight data, and rate optimisation. By integrating these capabilities with Maestro’s full suite of guest-centric tools-from front office management to yield and guest experience modules-the Inn has a unified approach to managing data across marketing, sales, and revenue departments, enabling 360° recommendations for maximising profits.
Norman Martin, Assistant General Manager at Olde Mill Inn, highlights the transformation this integration has brought to their rate-setting process: “Before Maestro and LodgIQ, we only had a rate shopping report to guide our rate strategy. Now, we can gather information, set rates, and position ourselves in the market with ease. Our sales and front office teams can now make data-backed pricing adjustments effortlessly. Maestro has delivered on what they promised, and they remain a great customer service resource.”
Through real-time rate recommendations and restrictions pushed from LodgIQ to Maestro, the Olde Mill Inn is able to capture revenue opportunities across both transient and group business segments. The seamless data exchange between systems simplifies decision-making and supports the Inn’s revenue strategy.
Warren Dehan, President of Maestro PMS, shared his pride in the Olde Mill Inn’s success: “It’s a pleasure to know we’re supporting this popular wedding and event destination in making data-driven decisions and maximising revenue potential. With LodgIQ analysing market trends and optimising rates, Maestro is enhancing profitability, centralising operations, and elevating guest engagement for an unforgettable stay experience. This partnership fills communication gaps between systems, meeting the ever-evolving needs of guests and operators alike.”
With Maestro and LodgIQ, the Olde Mill Inn continues to set a high standard in hospitality, combining old-world charm with innovative technology to deliver an outstanding guest experience.
Subscribe to our newsletter below