Mews, a leading innovator in hospitality technology, has launched the Mews Terminal S2, a device designed to revolutionise operations across food and beverage (F&B) and front desk services. The Mews Terminal S2 combines the functionality of an electronic point-of-sale (ePOS) system with the power of a payment terminal, enhancing both staff efficiency and guest experience.
This latest addition to Mews’ suite of products integrates seamlessly with Mews POS and Mews Payments, allowing hotel teams to handle orders and payments from a single device-whether at the front desk or poolside. Staff can now easily process secure payments and room charges without moving back and forth between fixed terminals, streamlining operations and minimising order errors.
Suvi Ristiluoma, Head of Restaurant Operations at Arctic SnowHotel in Lapland, Finland, shared her team’s experience as early adopters of the Mews Terminal S2. “The average time for orders and payments dropped from five minutes to just one. It’s simple to use, and our staff love how much quicker and smoother everything runs without sacrificing guest interaction.”
The Mews Terminal S2 is designed to be versatile and portable, making it a game-changer for busy hotel environments. With its rechargeable, long-life battery, the wireless handheld device can be easily moved to high-traffic areas during peak times, such as check-out at the front desk or during busy restaurant hours.
For guests, the Terminal S2 offers the convenience of split bills, mobile payments, and the ability to charge directly to their room. It also includes an embedded tipping option, making it easier for guests to show their appreciation for excellent service-keeping both guests and staff happy.
According to Matt Welle, CEO of Mews, the success of the Terminal S2 lies in its simplicity. “Great hospitality is often about making things easy. The Mews Terminal S2 allows staff to handle all administrative tasks with just one device. This means faster service for guests, fewer mistakes, and more efficient hotel operations.”
The Mews Terminal S2’s flexibility and scalability make it ideal for properties of all sizes, whether independent hotels or large groups with F&B facilities.
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