Grubhub Onsite and Hilton are taking their partnership to the next level, bringing the convenience of on-demand food, grocery, and essential item delivery to over 2,600 hotels across the Hampton by Hilton, Tru by Hilton, and Spark by Hilton brands. With this expansion, Hilton guests can now easily access Grubhub’s extensive network of more than 375,000 merchants by scanning a QR code in their hotel room.
The enhanced partnership also includes one free month of Grubhub+, offering perks like $0 delivery fees, reduced service fees, and 5% back on pickup orders-making it even simpler for guests to enjoy their favourite meals, grab last-minute groceries, or replace forgotten essentials during their stay.
Building on Success
This initiative builds on the successful rollout of Grubhub Onsite at Homewood Suites by Hilton and Home2 Suites by Hilton in 2023. The program has proven popular, with orders to Hilton properties doubling since its launch. Guests have used the service for everything from comfort food like pad thai and caesar salad to practical items like phone chargers, cold remedies, and nail polish remover. Sundays have emerged as the top day for orders, underscoring the demand for convenient delivery services during weekend stays.
“Expanding our partnership with Hilton is a testament to our shared commitment to enhancing the guest experience,” said Rob DelaCruz, Vice President and General Manager of Grubhub Onsite. “Whether it’s a comforting meal, groceries to complete a recipe, or a forgotten necessity, Grubhub is here to make Hilton guests feel at home, even when they’re away.”
Elevating Guest Convenience
Hilton sees this collaboration as an extension of its mission to provide exceptional comfort and convenience. “At Hilton, our goal is to make every stay as comfortable and convenient as possible,” said Bill Duncan, Senior Vice President and Global Category Head for All Suites and Focused Service Brands at Hilton. “By expanding our Grubhub Onsite partnership to Hampton, Tru, and Spark, we’re enhancing the value and amenities we offer, ensuring guests have effortless access to what they need when they need it.”
A New Standard in Hospitality
This expanded partnership aligns with Hilton’s legacy of innovation, offering guests more flexibility and options than ever before. Whether it’s a late-night snack, a missing item from their travel kit, or a grocery order to elevate their stay, Hilton guests can now enjoy the ultimate convenience-all delivered directly to their hotel room.
The future of travel is here, and Grubhub and Hilton are leading the way by combining technology, convenience, and hospitality to elevate the guest experience.
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