Cendyn, a global leader in integrated hotel technology and services, has introduced its new Learning Center, aiming to enhance hotels’ understanding of Cendyn solutions and boost commercial performance.
For nearly three decades, Cendyn has empowered hotels to drive revenue, maximise profitability, and forge deeper connections with guests through its cloud-based technology. Known for its “Find, Book, Grow” promise, Cendyn helps hotels identify the right guests, encourage direct bookings, and cultivate loyalty through digital interactions.
The newly unveiled Cendyn Learning Center, accessible via Cendyn’s Knowledge Cloud, offers a variety of product-specific training resources. These courses are designed to improve users’ skills in utilising Cendyn’s extensive product suite, ultimately enhancing their on-the-job performance. With more than 32,000 hotel clients worldwide, Cendyn aims to provide educational resources that can make a significant impact.
The Learning Center launches with 17 comprehensive curriculums, enabling hotel professionals to gain confidence in using all Cendyn solutions to meet their commercial goals. Through practical steps, hoteliers can develop a digital guest journey that helps find guests, drive bookings, and grow revenue. Users can personalise their learning experience by selecting products and topics of interest. A tailored dashboard on the Learning Center’s homepage provides a summary of ongoing and completed courses and easy access to a training playlist that can be marked private or shared with others.
Alan Rudolph, Chief Operations Officer at Cendyn, emphasised the importance of product knowledge for hoteliers. “Product knowledge is fundamental for hoteliers to maximise effectiveness at their properties. Staying on top of the tools and trends can be tricky for busy hoteliers, which is why we’ve designed our Learning Center in bite-size pieces that can be accessed from anywhere at any time.”
Rudolph also highlighted the personalisation aspect of the Learning Center. “Being able to personalise the Learning Center allows each user to shape their own knowledge base, starting with products relevant to their current job but evolving beyond that to create a deeper understanding of how Cendyn’s solutions can help their hotel. With the launch of the Learning Center, we’re excited to help hotels grow their commercial results and their teams grow their careers.”
In addition to courses, which offer badges and certificates upon completion, the Learning Center provides a networking opportunity for users. The Communities function encourages shared learnings and collaboration between colleagues and the broader Cendyn user community.
Cendyn’s Training Team will continually add or update training modules as new product enhancements or best practices become available, ensuring that the Learning Center remains a dynamic and valuable resource for hoteliers.
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