MeetingPackage, a pioneering Central Reservation System designed specifically for group business, has introduced several updates that significantly enhance streamlined bookings and transactions, ensuring quality service.
Trusted by numerous hoteliers globally, the company is dedicated to identifying the root causes of hurdles and barriers within the booking ecosystem and addressing them in alignment with consumer requirements. It has now updated itself to have an all-in-one toolbox of crucial equipment that serves the arising tasks.
MeetingPackage has introduced updates to simplify day-to-day tasks for hoteliers. These include tools like the Rooming List, which efficiently collects and manages guest information, Event Diary for enhanced venue management, Dynamic Cancellation Reasons for customised booking insights, and Enhanced Document Templates for personalised documentation.
Task Management for improved organisation and Booking Owner for clear accountability and delegation. These updates reflect MeetingPackage’s commitment to providing a seamless booking experience and maintaining its innovative edge. The new Rooming List feature revolutionises manual guest information gathering, integrating customer details online with the Property Management System (PMS).
These features save time for the team and guests, provide a smoother, more modern booking experience, and reduce manual data entry errors.
MeetingPackage’s revolutionary calendar experience with two distinct views for total visibility: the Function Diary to track meeting room bookings and the Event Diary for a comprehensive view of all venue bookings.
The colour-coded event blocks instantly communicate booking status, ensuring the venue team is perfectly prepared at a glance. Key benefits include instant event visibility across the venues, simplified management for all booking types, and intuitive, at-a-glance status understanding.
Enabling tailor tracking to customer’s needs, gather data to reduce cancellations, and improve service offerings. Customise cancellation reasons across three categories: Turn Down (suppliers decline requests), Lost (customers decline offers), and Cancel (customers cancel confirmed bookings).
Lastly, the company has simplified sales management with the new Booking Owner feature, enabling easy delegation of bookings to team members, ensuring crystal-clear accountability for each booking, and providing better tracking of sales representative workload.
These features not only streamline daily tasks and minimise the repetitiveness of consecutive tasks but also ensure a seamless experience for both customers and hoteliers from check-in to check-out.