View Hotels has announced its adoption of Shiji’s Infrasys Cloud POS and Digital Dine solutions across its locations in Sydney, Brisbane and Melbourne. Known for their exceptional guest service, modern accommodations, and strategic locations, View Hotels aimed to integrate a sophisticated solution to streamline operations and elevate service delivery. By implementing Shiji’s advanced F&B solutions, View Hotels has ensured seamless integration between their POS systems, payment platforms, and property management systems (PMS), creating a unified and efficient platform across all three sites.
Boosting Efficiency and Guest Satisfaction
“Selecting Shiji was a strategic move to boost our operational efficiency and enhance guest satisfaction,” stated Sally Burgess, Group General Manager at View Hotels. “The seamless integration from the PMS to the POS and our existing systems has been transformative, allowing us to concentrate more on delivering exceptional guest experiences.”
Shiji, a global leader in hospitality technology, provides a wide range of software solutions and services for the hospitality, food service, retail, and entertainment industries. Their portfolio includes hospitality technology platforms, hotel property management solutions, food and beverage systems, retail systems, payment gateways, data management, and online distribution.
Advancing Hospitality with Cutting-Edge Technology
“We are excited to partner with View Hotels to deliver an integrated F&B solution that perfectly matches their operational needs,” said Anthony Stevens, Shiji Australia General Manager. “Our goal is to empower our partners with tools that simplify management processes and elevate the guest experience from start to finish. This partnership demonstrates our commitment to helping hospitality leaders like View Hotels achieve new levels of efficiency and service excellence through advanced technology.”
Transformative Advantages for F&B Operations
Shiji’s F&B solutions provide multiple benefits to View Hotels’ operations, including increased efficiency, real-time data analytics, and enhanced guest experiences. The integrated system reduces manual tasks, allowing staff to focus on delivering exceptional service. With actionable insights from Shiji’s solutions, View Hotels can make informed decisions and better manage resources. The Digital Dine platform further improves the dining experience with intuitive mobile ordering and easy payment options.
Setting a New Standard in Hospitality
With Shiji’s innovative technology, View Hotels can now use advanced analytics to streamline operations and improve guest interactions. This integration is a significant step forward in the hotel chain’s mission to provide outstanding guest experiences. The partnership between View Hotels and Shiji highlights a shared commitment to operational excellence and guest satisfaction, establishing a new benchmark for hospitality in Australia.
By adopting Shiji’s Infrasys Cloud POS and Digital Dine solutions, View Hotels is poised to enhance its guest services and operational efficiency, reinforcing its status as a leader in the Australian hospitality industry.
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