In a strategic move to elevate operational efficiency and guest experiences, Van der Valk Hotels has announced its decision to implement Shiji Group’s Enterprise Platform PMS across its portfolio, covering 74 hotels with over 10,000 rooms and 800 conference and event spaces in seven countries. This partnership signifies a major step in Van der Valk’s digital transformation journey, aimed at streamlining complex processes and ensuring robust data security across its properties.
After a rigorous selection process, Van der Valk Hotels chose Shiji’s platform for its standout features: top-tier security, scalable structure, and an open API framework allowing for customisations to meet the unique needs of their operations. By adopting Shiji’s solution, the hotel group gains a unified property management system (PMS) that simplifies operations and enhances data integration across its extensive network.
“Van der Valk Hotels’ decision to implement Shiji’s Enterprise Platform PMS shows their commitment to creating more seamless guest experiences and efficient back-end processes,” said Kevin King, Shiji CEO. “Our platform is built for ambitious hotel groups like Van der Valk that prioritise innovation through secure and adaptable solutions.”
The Shiji Enterprise Platform PMS stands out for its flexibility and powerful system design, crafted specifically for large hotel networks. The platform’s open API structure enables Van der Valk to integrate its proprietary tools, ensuring adaptability as digital trends evolve. For Van der Valk, known for its focus on guest experience, Shiji’s system aligns with their goals by centralising control and enabling customised solutions to serve both leisure and event-oriented guests.
“Our open architecture allows hotel groups like Van der Valk to stay agile in a fast-evolving digital landscape,” added Wolfgang Emperger, Senior VP for Europe and Africa at Shiji. “We’re excited to see how Van der Valk will leverage our tools to future-proof their operations and create standout guest experiences.”
With this PMS rollout, Van der Valk strengthens its capabilities in managing complex operations across countries, from room reservations to large-scale event spaces, while ensuring full compliance with European data regulations. As the hospitality sector faces increasing demand for technological adaptability, this partnership positions Van der Valk at the forefront of digital transformation, blending innovation with an enduring commitment to high-quality guest service.
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