The Residency Group of Hotels has reported a 45% increase in bookings after implementing RateGain’s Channel Manager, a next-generation distribution platform designed to simplify and optimise rate and inventory management across multiple channels.
Faced with the operational complexity of managing availability, rates, and inventory (ARI) across a growing number of properties and online travel agents (OTAs), the group turned to RateGain to streamline its distribution processes.
The result: over 8 million ARI updates executed in real time, ensuring rate parity, faster responsiveness, and broader visibility across key booking platforms.
A Smarter Approach to Distribution
RateGain’s Channel Manager enabled The Residency Group to:
- Automate ARI updates across hundreds of OTAs and metasearch platforms
- Ensure rate consistency and strategic pricing across all channels
- Respond instantly to market shifts and guest demand
- Reduce manual errors and improve operational agility
- Boost visibility and conversion through seamless integrations with PMS and booking engines
“Managing rates across multiple properties used to be a challenge. With RateGain, we’ve gained control, speed, and clarity, allowing us to focus on delivering great guest experiences,” said a spokesperson from The Residency Group.
Technology That Delivers Results
The partnership has not only improved operational efficiency but also delivered measurable commercial impact. The group’s enhanced distribution strategy has led to:
- A 45% surge in bookings
- Real-time rate updates across all connected platforms
- Improved channel performance and reduced dependency on manual processes
RateGain’s Channel Manager is trusted by over 125,000 hotels globally, offering AI-powered smart distribution and deep analytics to help hoteliers make informed pricing decisions and maximise revenue.
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