The Inverness Denver, a Hilton Golf & Spa Resort managed by Crescent Hotels & Resorts and owned by Silverwest Hotels, has taken a significant step in optimising its operations by selecting ROH, the hospitality industry’s first payments and revenue management platform. This decision follows the platform’s successful implementation at Silverwest’s Le Méridien St. Louis Clayton, where it significantly improved efficiency and collaboration.
ROH’s platform is designed to streamline sales operations, enhance cross-department communication, and simplify payment processes. At The Inverness Denver, it will enable smoother collaboration between sales and finance teams, reduce ageing accounts receivable (AR), and deliver a seamless mobile experience for client contracts and invoicing. With real-time updates and automated payment tracking, the resort will no longer need to dedicate time to manual reconciliation, allowing teams to focus on delivering exceptional service and boosting profitability.
Jess Conroy, CEO and Founder of ROH, emphasised the importance of this transformation: “As hotels shift focus toward profitability, managing revenue streams efficiently has never been more crucial. Traditional processes are often time-consuming and costly, impacting the entire operation. Silverwest Hotels recognised the opportunity to improve their payment systems and saw immediate benefits at Le Méridien St. Louis Clayton. We’re thrilled to see them expand ROH to The Inverness Denver, driving greater efficiency and profitability.”
The Inverness Denver, located in the Denver Tech Center, offers luxury amenities including an 18-hole championship golf course, a full-service spa, and over 60,000 square feet of event space. With more than 300 rooms, the resort is a prime destination for both business meetings and social events. By adopting ROH, The Inverness Denver is positioning itself for further success in providing exceptional guest experiences while optimising its financial operations.
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