Talsey AI, a cutting-edge AI-powered guest communication tool, has teamed up with Visual Matrix, a leading property management system (PMS) provider, to elevate guest experiences and streamline hotel operations through smart chat technology. This partnership aims to provide hotels with innovative, easy-to-use tools that will enhance communication, improve guest satisfaction, and boost operational efficiency.
Talsey AI’s platform harnesses the power of artificial intelligence to facilitate seamless interaction between hotels and their guests. The tool is designed to proactively address concerns, offer personalised support, and streamline communication. With a remarkable 92% comprehension rate, Talsey’s AI-driven platform helps hoteliers deliver exceptional service while reducing the workload for hotel staff.
Logan Nicholson, CEO and Founder of Talsey, emphasised the importance of effective digital communication in the hospitality industry: “We believe that the key to enhancing guest experience lies in the power of effective digital communication. Our partnership with Visual Matrix allows us to equip more hoteliers with the tools needed to create memorable stays, increase positive reviews, and ultimately boost guest loyalty and occupancy. We’re making it easier for hotels to transform the guest experience without the stress of complex software.”
Key Features of Talsey AI:
Ease of Use: Talsey’s custom AI can be adapted to any hotel in under a week, with staff able to master the platform in just 10 minutes.
Smart Inbox: Prioritises urgent guest messages, ensuring timely responses while reducing time spent on communication management.
AI-Enhanced Communication: Provides 24/7 support with automatically tailored responses, offering guests professional and immediate assistance.
Automatic Review Management: Increases positive guest reviews while reducing complaints by an average of 60%, thanks to proactive feedback handling.
This integration with Visual Matrix further amplifies the benefits of Talsey AI. As a trusted PMS provider, Visual Matrix offers a comprehensive platform that now works seamlessly with Talsey’s AI-powered communication system. Hoteliers can automate guest services, streamline workflows, and create a smoother, more efficient operation. Together, the two systems offer a transformative solution that delivers personalised, real-time responses and improves overall hotel efficiency.
Patty Jefferson, Chief Development Officer of Visual Matrix, shared her excitement about the partnership: “We’re thrilled to announce our collaboration with Talsey. By integrating their intuitive platform with our PMS, we’re bringing hotel guest experiences to a whole new level. Hoteliers won’t have to struggle with complicated software, which means they can focus on what matters-delivering great service, boosting revenue, and increasing guest loyalty.”
Now fully integrated as a technology partner of Visual Matrix, Talsey AI offers hotels an effortless way to implement AI-powered guest communication, transforming how hotels interact with guests and manage operations in real time.
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