RoomRaccoon, a leading hotel management system for independent hotels, has unveiled a new partnership with Pxier, a versatile software solution designed to meet the growing needs of hotels managing events, sales, catering, and spa services. This two-way integration, now available through the RoomRaccoon Marketplace, promises to bring a comprehensive and cost-effective solution to independent hoteliers around the world.
With this integration, independent hotels can manage their operations more efficiently, from room reservations to complex event logistics, while improving guest services. The seamless connection between RoomRaccoon’s Property Management System (PMS) and Pxier’s advanced platform eliminates the need for manual data transfers, making day-to-day management much easier.
Steven Reffin, Global Partnership Manager at RoomRaccoon, highlighted the significance of the partnership: “We’re thrilled to bring this integration to our users. By combining the strengths of RoomRaccoon and Pxier, independent hoteliers can now manage everything from rooms to spa services and events with one system. This real-time data flow ensures a smoother operation across the board, allowing hotels to focus more on delivering exceptional guest experiences.”
Jay Menon, Chief Technology Officer at Pxier, echoed this sentiment, adding, “Our collaboration with RoomRaccoon gives hoteliers the tools they need to synchronise all aspects of their property management effortlessly. This integration streamlines operations, helping hoteliers manage everything from events to spa services while delivering personalised, memorable experiences for their guests.”
The integration is powered by three key API connections that enhance the efficiency and service capabilities of hoteliers:
Reservation Feed: Hoteliers can access guest and reservation data in real time, boosting their ability to improve communication, loyalty programs, and customer relationship management (CRM) efforts.
Point of Sale: Billing processes are simplified by linking spa, event, and point-of-sale charges directly into RoomRaccoon, reducing administrative burdens and enhancing operational efficiency.
Channel Manager: Group and event reservations are seamlessly synchronised with RoomRaccoon’s rates and availability, ensuring optimised occupancy and smooth reservation management.
Available to hotels and accommodation providers worldwide, this partnership positions RoomRaccoon and Pxier as a powerful duo, offering independent hoteliers a complete solution to streamline operations, maximise profitability, and elevate guest satisfaction. As the hospitality industry continues to evolve, partnerships like this are empowering hotels to operate smarter, not harder.
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