Resly, a cloud-based property management system, has announced a strategic integration with Operto, a global leader in post-booking automation. The partnership promises to deliver a seamless experience for both guests and property teams, combining smart technology with intuitive workflows.
A Unified Ecosystem for Smarter Stays
The Resly x Operto integration brings together two powerful platforms to automate and simplify key aspects of property management. From check-in to housekeeping, the collaboration enables hoteliers and short-term rental operators to manage everything from a single dashboard.
Key benefits include:
- Automated Guest Access: Operto Access uses Resly’s booking data to generate secure, time-bound PIN codes or mobile keys. Guests receive entry instructions automatically, eliminating the need for physical key handovers or lockboxes.
- Intelligent Housekeeping & Maintenance: Operto Teams syncs with Resly to schedule cleaning and maintenance tasks based on real-time booking data. Staff receive updates via mobile apps, ensuring smooth coordination and fewer missed tasks.
- Branded Digital Guidebooks: Operto Guest creates personalised, no-download guidebooks tailored to each booking. These guides include property details, house rules, local recommendations, and upsell offers, enhancing the guest journey without requiring an app.
- Live Dashboards & Reporting: Resly’s data feeds directly into Operto’s dashboards, giving property managers instant visibility into schedules, guest profiles, and operational status.
Built for Growth and Guest Delight
The integration is designed to reduce manual effort, minimise errors, and elevate the guest experience. By automating backend processes, hospitality teams can focus more on personalisation and service delivery.
Georgia Gomersall, spokesperson for Resly, commented: “This partnership is about empowering operators to scale with confidence. With Resly and Operto working together, teams can deliver exceptional stays while keeping operations tight and efficient.”
The integration also supports broader goals of sustainability and digital transformation, aligning with industry trends toward contactless service and data-driven decision-making.
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