Minor Hotels Europe & Americas has successfully completed a major network upgrade project across 45 properties in Belgium, the Netherlands, Luxembourg, the UK, Ireland, and Portugal.
Delivered in partnership with Nonius, the rollout covered 9,084 rooms, including six large conference hotels, all within a record-setting three-month period.
Why Nonius Was Chosen
With a proven presence in the region and an existing footprint in several Minor hotels, Nonius was selected for its ability to provide a fully monitored, end-to-end infrastructure. The goal: ensure high-performance connectivity for guests and professional-grade solutions for event organisers and business travellers.
Smart Solutions for Smarter Events
A highlight of the upgrade is Nonius’ Events & Conferences Wi-Fi Management Tool, allowing hotels to:
- Define event-specific bandwidth limits
- Set user device caps
- Create secure, personalised networks for each event
- Customise Wi-Fi portals with branded event details
The solution empowers event managers with full control of network settings—without needing IT intervention, delivering a seamless, tailored experience for conferences and meetings.
Always-On Monitoring & Insights
Given that many properties do not have on-site IT teams, proactive network monitoring was essential. Nonius delivered a real-time platform with:
- Smart alerts that detect and resolve issues before guests are impacted
- Dashboards that offer insights into bandwidth, device health, and usage
- Network mapping and auto-ticketing based on live performance feedback
This level of visibility and automation has been a game-changer for operational teams, enhancing efficiency and guest satisfaction.
A Deepening Global Partnership
This initiative expands an already-strong partnership between the two companies. Minor Hotels now uses Nonius solutions in 52 properties across Europe and Latin America, including offerings like:
- Nonius Cast for in-room content streaming
- Nonius TV & Headend for premium entertainment
- Nonius Signage for enhanced guest messaging
- Nonius Voice for smooth telephony operations
A Shared Vision for Digital Hospitality
Tania Otero Mariño, VP IT Infrastructure at Minor Hotels Europe & Americas, noted: “Nonius tailored their solutions to meet our needs across multiple regions in a short timeframe. Their proactive support and technical expertise are central to our guest experience strategy.”
Fernando Pardo, Global Operations Director at Nonius, added: “This collaboration highlights what’s possible when innovation and hospitality work hand-in-hand. We’re proud to support Minor Hotels’ continued digital evolution.”
As both companies look ahead, this successful rollout serves as a blueprint for tech-driven hospitality, bridging operational excellence with meaningful guest connection.
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