Mews, the industry-leading hospitality cloud, has been announced as a preferred property management system (PMS) partner for Small Luxury Hotels of the World (SLH), a prestigious collection of over 560 boutique hotels across 90 countries. The partnership aims to enhance operational efficiency and guest experiences by integrating Mews’ automation-driven technology with SLH’s commitment to exceptional service and individuality.
Each SLH property offers a unique and intimate stay, bound together by a shared spirit of luxury and high service standards. With Mews’ cloud-based system, these hotels will be able to streamline their operations while maintaining their distinctive charm.
Enhancing Efficiency Through Smart Technology
The decision to partner with Mews was driven by its guest-centric platform and innovative approach, according to Richard Hyde, Chief Operating Officer at SLH. “We selected Mews as a preferred PMS partner due to its guest-centric platform and innovative approach,” Hyde explained. “By incorporating automation and streamlining processes, hotels can reduce administrative burdens during stays, enabling guests and staff to fully immerse themselves in their surroundings.”
A key advantage of Mews is its open ecosystem, which features over 1,000 free-to-connect integrations, allowing each hotel to build a tailored tech stack suited to its specific needs. This ensures that SLH properties can optimise everything from bookings and payments to guest communication and operational workflows.
Seamless Booking & Integration
SLH guests can book accommodation through the central SLH website, powered by the SynXis booking engine. To support this, Mews provides a robust two-way connection, ensuring a smooth and reliable reservation process. This integration, along with many others, is readily available via the Mews Marketplace, allowing hotels to further customise their digital infrastructure.
For Mews Founder Richard Valtr, the partnership aligns perfectly with Mews’ mission to elevate guest experiences through technology. “We are delighted to be working with Small Luxury Hotels of the World to bring unforgettable experiences to guests,” Valtr said. “This incredible community of hotels and hoteliers embodies the type of hospitality we try to champion: immersive, unique, and truly remarkable.”
Looking Ahead
As SLH continues to curate some of the world’s most exclusive boutique hotels, this partnership with Mews is set to enhance efficiency, reduce operational complexity, and allow staff to focus on what truly matters-delivering exceptional, memorable stays.
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