The Mayfair House Hotel & Garden, a luxury property managed by Crescent Hotels & Resorts and owned by Brookfield Properties, has teamed up with ROH, the hospitality industry’s pioneering sales and payments management platform, to enhance profitability through improved payment processing and sales conversion.
ROH is at the forefront of modernising hospitality operations by addressing the critical link between payments and profitability. By streamlining payment workflows and providing real-time visibility into corporate bookings, the platform empowers hotel sales and finance teams to collaborate more effectively, leading to increased productivity and stronger financial performance.
“Payments aren’t just a back-office task- they’re critical to a hotel’s profitability and operational success,” said Jess Conroy, CEO and Founder of ROH. “At ROH, we understand the complexities of managing payments and the immense opportunities they offer. Our platform simplifies processes, enhances collaboration, and ensures every payment is accounted for. These elements are crucial not only for hotel teams but also for operators, asset owners, and brands seeking sustainable growth.”
At the Mayfair House Hotel & Garden, ROH’s innovative solutions have automated manual processes, enabling the team to focus on strategic initiatives. The platform’s ability to integrate seamlessly into daily operations has resulted in streamlined workflows, faster payment processing, and improved sales conversions.
By partnering with ROH, Mayfair House Hotel & Garden is taking a proactive step toward redefining its operational excellence. The collaboration ensures that both the guest experience and financial performance remain top priorities, further cementing the hotel’s status as a premier destination in Coconut Grove. As the hospitality industry increasingly recognises the pivotal role of payments in driving profitability, partnerships like this highlight the importance of leveraging innovative platforms to meet evolving business demands.
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