Dubai-based Lokalee, an AI-powered content platform for hotels and holiday homes, has announced a strategic partnership with MessageBox, a task management platform specialising in service operations and guest engagement. The collaboration aims to streamline the digital guest journey for customers of over 200 hotel brands across 20 countries.
By integrating MessageBox’s task management and guest service capabilities into Lokalee’s platform, this partnership delivers a seamless, all-in-one solution for hotels and holiday homes. Guests can now access hotel facilities and easily request services like wake-up calls, late checkouts, housekeeping, and laundry through a unified interface. This integration not only enhances guest convenience but also optimises hotel operations, making service management more efficient.
Samir Abi Frem, CEO of Advanced Digital Technology and Lokalee, expressed his enthusiasm for the partnership: “By teaming up with MessageBox, we’re significantly boosting the capabilities of our platform. This integration aligns with our goal to provide hotels with a single platform that combines both essential guest services and curated local experiences.”
Lokalee’s platform, designed for short stays and hotels, centralises services and local activities, allowing guests to explore and book offerings directly. The platform supports global partners and Lokal Curators, who source unique local experiences, giving guests access to both in-house services and authentic destination activities. For hotels and holiday homes, the benefits go beyond streamlining operations. The partnership enables properties to offer a more personalised guest experience through preference analytics and enhanced connectivity with multiple guest service providers via Lokalee’s API integrations.
Shabu Ans, Founder of MessageBox, echoed the excitement: “This partnership marks an important step forward in enhancing the digital guest experience for the hospitality industry. By integrating our services with Lokalee’s platform, hotels and holiday homes can offer a unified, streamlined solution for guest engagement and task management.”
Together, Lokalee and MessageBox are redefining the guest experience, offering hotels an innovative solution that centralises guest services, enhances operational efficiency, and unlocks new revenue streams-all within one intuitive platform. The partnership positions both companies to further shape the future of digital engagement in the hospitality industry.
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