Lighthouse, the hospitality industry’s top-ranked business intelligence (BI) platform, has announced a new integration with Springer-Miller Systems’ SMS | Host property management system. This partnership enables hotels to seamlessly access performance data, competitive benchmarks, and market share insights, all within a single, intuitive interface.
Designed to eliminate the friction of fragmented data and manual reporting, the integration allows hoteliers to unlock the full potential of their property’s performance metrics. By combining SMS | Host’s robust operational data with Lighthouse’s dynamic analytics engine, hotel teams can now make informed pricing, marketing, and operational decisions in real time.
“Hotels often spend countless hours wrangling data and tracking competitors manually,” said a Lighthouse spokesperson. “This integration changes that, giving operators a unified view of their business and the market, so they can act faster and smarter.”
Key Benefits of the Integration
- All-in-One Dashboard: Consolidates internal performance metrics and external market data
- Automated Benchmarking: Offers actionable insights into market share and competitive positioning
- Frictionless Setup: Requires minimal development effort with secure, scheduled data exports
- Real-Time Intelligence: Enables dynamic decision-making across pricing, forecasting, and strategy
The integration leverages Springer-Miller’s Scheduled File Export (SFE) framework, which securely transmits encrypted performance reports from SMS | Host to Lighthouse’s BI platform. This includes reservation activity, transaction summaries, and preview reports, automated to run during night audits or on-demand.
“By streamlining access to critical data, we’re helping hotels reduce manual workload and focus on what matters most: driving revenue and enhancing guest experience,” said a representative from Springer-Miller Systems.
This partnership reflects a broader industry shift toward connected, data-driven hospitality, where technology not only simplifies operations but also sharpens competitive edge. Whether managing a boutique hotel, resort, or multi-property group, operators using SMS | Host can now tap into Lighthouse’s insights to optimise performance and stay ahead of the curve.
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