JUFA Holding GmbH, Austria’s largest hotel group, has selected dailypoint™ as its exclusive partner for guest data management, following a successful 12-month pilot project. Known for its unique, community-driven approach to hospitality, JUFA operates over 60 hotels across Europe, offering what it describes as a “hotel idea” rather than a traditional chain. With this partnership, JUFA aims to elevate the guest experience through better data management and personalised stays.
The collaboration began last year when JUFA implemented dailypoint’s Central Data Platform in five of its hotels. Supported by Anker and Alpen Consulting GmbH, the pilot program was designed to explore how a data-driven approach could enhance the guest experience. With the success of this trial, dailypoint will now take on the responsibility of managing guest data for JUFA’s entire portfolio. Integrating seamlessly with JUFA’s Guest Management System, Felix, and other key partners like Incert, the platform consolidates and cleanses guest profiles, providing insights that help JUFA create personalised and memorable stays.
Hannes Dietl, Head of Digitalisation and Information Technology at JUFA Hotels, expressed his enthusiasm for the partnership: “With dailypoint, we’ve found a reliable partner who not only helps us manage guest data efficiently but also enables us to enrich the guest experience through personalised service. We’re excited to build on this strong foundation and continue our collaborative journey.”
For dailypoint, the partnership marks a milestone in empowering hotels to leverage data-driven strategies. Michael Toedt, CEO & Founder of dailypoint, noted, “The pilot phase proved that our platform can truly make a difference, no matter the size or structure of the client. We’re honoured to take on this responsibility and are eager to support JUFA in delivering unforgettable guest experiences.”
Maximilian Hofner, SVP Sales at dailypoint, added, “JUFA’s decision to partner with us underscores the trust in our technology and highlights our capability to provide tailored solutions for the hospitality industry. We look forward to a long and successful partnership.”
As JUFA and dailypoint move forward, the collaboration underscores JUFA’s commitment to innovative, guest-centred hospitality. By investing in advanced data management, JUFA continues to pave the way for the future of personalised travel, enhancing every guest’s stay with insights that go beyond the ordinary.
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