HotelBuddy, a trailblazer in the digital transformation of the hotel guest experience, is excited to announce its availability on the Oracle Cloud Marketplace. This milestone makes it easier than ever for hotels using Oracle’s Opera Cloud Property Management System (PMS) to leverage HotelBuddy’s comprehensive web-based platform, which digitises the entire guest journey without requiring any app downloads.
HotelBuddy’s integration with Opera Cloud PMS offers a seamless and fully digital guest experience from pre-arrival to post-departure. Guests can now enjoy online check-in, secure payments, mobile key access, real-time chat with hotel staff, and the convenience of managing their stay from their own devices. The platform also allows hotels to streamline operations, reduce reception workload, and increase revenue through room upgrades and additional service sales.
The HotelBuddy platform is designed with both guests and hotel staff in mind. Guests benefit from a fully digital journey, including room bill monitoring, in-room TV casting, and the ability to book extra services at any time. Hotels, on the other hand, gain access to a suite of online tools that simplify guest management, housekeeping, maintenance, and reputation management, all through a web-based administrative interface.
Founded in 2020 in Estonia, HotelBuddy has rapidly become a key player in the hotel technology space, offering solutions that meet the modern traveller’s expectations for convenience and contactless services. Beyond software, HotelBuddy provides full technical support, including the installation and maintenance of essential hardware like IoT networks, door lock modules, and casting devices.
Integration with Oracle Hospitality OPERA PMS allows HotelBuddy to retrieve and update reservation details, manage guest profiles, and streamline operations like check-ins, check-outs, and payments. This integration ensures that hotels can offer a smooth, hassle-free experience to their guests, all while maintaining control over their operations and maximising their revenue potential. With HotelBuddy now accessible through the Oracle Cloud Marketplace, more hotels can easily adopt this innovative solution, bringing a new level of digital sophistication to their operations.
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