Home Spring Inn & Studios has successfully transitioned from franchise dependence to a thriving independent operation, doubling occupancy rates and saving over $90,000 annually after partnering with cloud-based hospitality platform Cloudbeds.
Owned and operated by Jason Fazio, the 47-room property embraced an extended-stay model in response to shifting market demands. Featuring furnished studios, dine-in kitchens, private balconies, and a unique mix of amenities, two restaurants and a pet grooming facility, the inn delivers a reimagined experience for long-term guests.
Breaking Free: The Road to Independence
Initially part of a major hotel chain, the property faced steep loyalty and marketing fees, rigid brand standards, and limited system flexibility. These constraints clashed with Jason’s long-term vision. “The system was too rigid,” he recalls. “It wasn’t scalable enough to support our growth.”
Determined to regain control, Jason made the bold choice to deflag. With his background in software, he sought a cloud-based PMS that offered flexibility, strong support, and seamless integration with OTA platforms.
Empowered by Cloudbeds
Cloudbeds gave the team intuitive tools that made hotel management simpler and more efficient. Key outcomes include:
- $90,000+ in annual savings from eliminating franchise-related fees
- 2x increase in occupancy since the pandemic downturn
- Enhanced branding control and streamlined OTA connectivity
- Faster onboarding and less staff training time
“Cloudbeds makes you feel in control of your hotel,” Jason says. “You can test things, adjust on the fly, and really personalise the guest experience.”
Looking Ahead
As the hospitality industry evolves, Jason views adaptability as key: “Now, I have the freedom to build something I truly own,” he says. With Cloudbeds’ support, Home Spring Inn & Studios continues to scale efficiently while delivering guest-centric service tailored to long-term stays.
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