Hinfo, the innovative digital hotel compendium, has just launched its most significant update since Version 3.0, bringing a suite of game-changing features designed to enhance guest experiences and streamline hotel operations. This update introduces multiple new tools and improvements that make Hinfo easier to access, more efficient to use, and more responsive to the needs of both guests and property managers. With these 10 major enhancements, Hinfo is setting a new standard for digital guest engagement.
1. Launch of Progressive Web App (PWA)
Hinfo’s third mobile guest solution, the Progressive Web App (PWA), offers an upgraded website experience that mimics the functionality of a mobile app. Guests can install a PWA shortcut on their phones for a full-screen, app-like experience or use it on any Windows, Mac, or Chromebook computer. This PWA supports push notifications, allowing properties to send immediate updates on restaurant specials, emergency alerts, guest service requests, and more-all while eliminating the need for guests to handle manual app updates.
2. Faster Access with New QR Codes
Guests can now load a property’s full mobile experience in just two steps with new app download QR codes. Upon scanning, the Hinfo app install and loads the property instantly, streamlining access for guests. Existing QR codes will continue to work, but these new codes offer a faster and more intuitive way to connect guests with the information they need.
3. Enhanced Property Details
Based on guest and property feedback, the “Amenities” section has been renamed “Property Details” for clarity. This section, now located under a new “bed” icon in the bottom navigation bar, has also been optimised for faster loading, ensuring guests can access key information quickly.
4. New Property Rules Section
Hinfo has introduced a dedicated “Property Rules” section, accessible from the home tab, which consolidates important property policies and conditions in one place. Guests can easily view everything from check-in times to house rules, ensuring transparency and a smooth stay.
5. Automatic “Read More” Button for Easy Navigation
For properties with extensive details, Hinfo has introduced an automatic “Read More” button. This feature appears mid-way through long paragraphs, improving navigation by allowing guests to quickly scroll between headings without losing important information.
6. Immediate Notifications, No Opt-In Needed
Guests will now automatically receive all immediate notifications sent by the property from the moment they check in, without needing to enable push notifications. Whether it’s a special promotion or a service alert, guests will always be in the loop, even if they check in after a notification was sent earlier in the day.
7. New Promotional Material Styles with Wi-Fi QR Codes
Hinfo’s Promotional Material Generator has been updated with two new styles, both featuring a cleaner layout. A new addition is the Connect to Wi-Fi QR code, which allows guests to easily join the property’s network without entering passwords. This makes the check-in process smoother and more convenient for both guests and staff.
8. Redesigned Guest Navigation Sheet
The newly revamped Guest Navigation Sheet helps guests find the information they need quickly and efficiently. With support for all available languages, large icons for easy recognition, and customisable colour schemes, this tool enhances the overall guest experience and complements the property’s promotional materials.
9. Language Flexibility for Guests
Hinfo now allows guests to switch languages exclusively for the app without changing the language of their entire device. This feature caters to the needs of multilingual travellers and ensures properties can offer their services in multiple languages, all with improved default settings and fallback options.
10. Easier Room Type Switching
For properties with multiple room types, Hinfo now offers a “Change Room Types” button on the settings screen. Whether a guest accidentally selects the wrong room or managers want to check different room details, switching is now seamless without affecting usage analytics.
Looking Ahead
These upgrades not only make Hinfo more user-friendly but also prepare the platform for future updates, laying the groundwork for more advanced analytics and guest interaction features. By listening to the needs of properties and guests alike, Hinfo continues to push the boundaries of what digital hotel technology can offer. With this update, Hinfo reaffirms its commitment to improving guest experiences through cutting-edge technology, ensuring that both properties and travellers benefit from a smarter, more intuitive platform.
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