Guestara, a promising new startup, is setting out to transform how hospitality professionals engage with and serve their guests. Today, the company announced it has secured a £400,000 pre-seed investment (approximately $500,000) led by seasoned travel and hospitality technology entrepreneur Sanjay Ghare, alongside a group of industry veterans.
This funding marks a major milestone for Guestara as it works towards its mission of harnessing artificial intelligence to streamline hotel operations, enhance guest satisfaction, and unlock new revenue opportunities for hotels worldwide.
Founded by CEO Akshay Dekate, and three co-founders, Guestara is the brainchild of years of experience in hospitality innovation. Akshay, who has spent over a decade at the forefront of the sector, envisions a future where technology and hospitality go hand in hand. “Hospitality is more than a service-it’s an experience,” he explains. “With Guestara, we’re enabling hotels to elevate that experience by focusing on their guests, supported by smarter, more efficient operations.”
The platform offers a suite of AI-powered solutions, including a Unified Inbox, Contactless Mobile Check-In, Omnichannel Guest Engagement, Personalised Upselling, and Smart Checkout. Seamlessly integrating with existing Property Management Systems (PMS), these tools aim to simplify the complexities of guest management while enhancing the human touch that makes hospitality so special.
The early results are promising. Guestara’s beta clients, representing over 2,000 rooms-including three global hotel chains-have already reported a 20% improvement in operational efficiency, a 35% increase in guest satisfaction, and a staggering 57% boost in incremental revenue.
Sanjay Ghare, who led the investment round, praised Guestara’s potential to reshape the industry. “Their AI-first approach is already delivering tangible benefits to hotels and their guests alike,” he said. “It’s exciting to support a company that’s redefining hospitality for the modern era.”
With this new funding, Guestara plans to accelerate product development and extend its reach, targeting a wide range of hotel partners-from boutique independents to global chains. The company has set an ambitious goal to onboard two million rooms globally, creating a sector that blends data-driven insights with genuine hospitality.
As Guestara continues to grow, it’s clear that their vision goes beyond technology. “Our focus is to free hoteliers from routine tasks so they can do what they do best-create unforgettable guest experiences,” Akshay added. With its sights set high and an impressive team at the helm, Guestara is well-positioned to make a lasting impact on the hospitality industry.
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