Club Oxygen Resorts, part of the Chemmanur International Group’s Hospitality & Leisure Division, has implemented mycloud Hospitality hotel management software across all five of its membership-based vacation destinations: Thekkady Wild Corridor, Country Tavern (Ooty), Morjim (Goa), The Royal Chalet (Mahabaleshwar), and Welbeck Vintage (Ooty). This move marks a significant step towards operational efficiency and enhanced guest experiences.
A Shift Toward Seamless Operations
Previously reliant on multiple on-premise software systems, Club Oxygen Resorts faced operational inefficiencies and a lack of integration across its properties. After consulting with mycloud Hospitality, the group transitioned to a comprehensive, cloud-based property management system (PMS) that provides a single dashboard for managing all five properties from anywhere in the world.
“With our previous system, inefficiencies arose from a lack of seamless integration, coupled with unsatisfactory support and high costs,” said Mr. Shakeel Shaikh, IT Manager at Club Oxygen Resorts. “Switching to mycloud PMS has streamlined operations, reduced costs, and improved our processes. The support team is incredibly responsive, and the platform has become a reliable backbone for our operations.”
A Complete Hospitality Solution
The mycloud Hospitality suite deployed at Club Oxygen Resorts includes modules for Property Management (PMS), Point of Sale (POS), Back Office, and Channel Manager. The platform’s flexible architecture adapts to the specific needs of the business, offering tools for booking management, contactless guest experiences, e-distribution, social listening, and more. Securely hosted on Amazon servers and ISO 27001 certified, mycloud PMS ensures robust data security and operational reliability.
Commitment to Affordable Luxury
Dr. Boby Chemmanur, Founder of the Chemmanur International Group, is dedicated to transforming the vacation ownership industry by emphasising credibility, transparency, and affordability. Club Oxygen aims to make world-class holiday experiences accessible to middle-class Indian families, and adopting mycloud Hospitality aligns with this vision by reducing operational complexities and enabling more focus on guest satisfaction.
Driving Digital Transformation
“We are thrilled to partner with Dr. Chemmanur’s visionary business,” said Mr. Deepak Chauhan, Vice President of mycloud Hospitality. “Our platform is designed to drive digital transformation, streamline operations, and enhance guest engagement. This collaboration demonstrates how innovative technology can redefine hospitality by reducing costs, boosting revenue, and elevating the guest experience.”
This partnership underscores the power of cloud-based innovation in modern hospitality, paving the way for more efficient operations and memorable guest stays.
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