Cloudbeds, a global player in hospitality management technology, has announced a strategic partnership with Sabre Hospitality, a major player in travel technology. The collaboration brings a deeper integration between Cloudbeds’ Property Management System (PMS) and Sabre’s SynXis Central Reservation System (CRS), offering hoteliers a seamless solution for managing reservations, distribution, and day-to-day operations.
At the heart of this partnership is a real-time, two-way connection between the two platforms, enabling hotels to streamline their systems, improve data accuracy, and optimise distribution strategies. The integration, powered by advanced API technology, will allow a faster, more reliable exchange of information between Cloudbeds and Sabre’s CRS, providing hoteliers with a smarter way to manage their properties in an increasingly competitive market.
Unlocking New Efficiencies for Hoteliers
The enhanced integration brings a host of benefits to hotels, including:
Real-time data synchronisation: Inventory, rates, and reservations are updated instantly across both platforms, ensuring consistency and eliminating the need for manual adjustments.
Automated rate and availability management: Changes made in Cloudbeds’ PMS are automatically reflected across all distribution channels via Sabre’s CRS, allowing hotels to adjust pricing dynamically based on demand.
Seamless reservations handling: Whether bookings come from OTAs, direct channels, or GDS platforms, they are immediately logged in the Cloudbeds PMS, reducing the risk of overbookings and ensuring a smooth guest experience.
Expanded global reach: Hotels using Cloudbeds will gain direct access to Sabre’s extensive distribution network, including a booking engine, GDS, travel management companies, and more than 600 OTAs, simplifying channel management from a single platform.
By bringing these capabilities together, the partnership is set to enhance guest service delivery, ensuring that hotel teams always have the most up-to-date reservation and guest information at their fingertips. This will allow for more personalised interactions, smoother check-ins, and an overall better experience for guests.
Ron Reed, Head of Strategic Partnerships at Sabre Hospitality, hailed the collaboration as a game-changer for Cloudbeds customers. “By deepening the integration between our CRS and Cloudbeds PMS, we are helping hotels unlock new efficiencies and revenue opportunities while also improving the overall guest experience.”
Sebastien Leitner, VP of Partnerships at Cloudbeds, echoed the sentiment: “The real-time data synchronisation and enhanced global distribution capabilities give our customers powerful tools to increase profitability and streamline operations. We are thrilled to collaborate with Sabre Hospitality on delivering a fully integrated solution that keeps hoteliers competitive in a fast-evolving industry.”
Seamless Onboarding and Rollout
The enhanced Cloudbeds-Sabre integration is scheduled to go live in Q1 2025, with all existing and new joint customers set to benefit from a smooth onboarding process. Full technical support will be available to ensure hotels can quickly and effectively implement the new system. For hoteliers, this partnership represents an opportunity to take their operations to the next level, leveraging cutting-edge technology to stay ahead of market trends and deliver outstanding guest experiences.
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