Located in the heart of Barham, New South Wales, the newly refurbished Barham Bridge Motor Inn has re-emerged as a stylish 4-star motel with 23 thoughtfully designed rooms. Whether you’re a road tripper, business traveller, family on holiday, or bringing along a furry friend, the motel offers King, Twin, Family, and Pet-Friendly rooms to suit every guest.
Beyond its fresh interiors, the property boasts a range of practical amenities, including a solar-heated pool, a guest BBQ area, and a dual EV charger available to both guests and the public, a rare convenience in the region.
But as the guest experience was elevated, so too was the need for smarter, more streamlined technology behind the scenes.
A Seamless Shift to STAAH for Smarter Tech for a Growing Motel
While the team at Barham Bridge Motor Inn had no major issues with their previous channel manager, the opportunity to upgrade came at the perfect time. As they explored a new cloud-based PMS, STAAH consultant Harsha Karam introduced them to the STAAH platform, and after trialling both systems, the decision was clear.
STAAH proposed a tailored solution that included:
- Channel Manager
- Booking Engine
- WatchMyRate (a widget that compares OTA rates directly on the motel’s website)
- Get Google (a direct integration with Google Hotels to boost visibility)
This all-in-one setup helped the team centralise their operations, enhance their online presence, and offer guests a seamless, user-friendly booking experience, all at a competitive price.
Features That Deliver Real Value
For a property focused on growth, STAAH has proven to be a game-changer. Here’s what the Barham Bridge team values most:
- Centralised Control One login to manage all OTA and direct bookings, no more juggling platforms or manual updates.
- Real-Time Synchronisation Rates and availability update instantly across all channels, reducing the risk of overbookings and errors.
- Mobile-Friendly Booking Engine Guests can now book directly via the motel’s website with ease commission-free for the property.
- WatchMyRate Widget Displays real-time OTA rate comparisons, encouraging guests to book directly with confidence.
- Get Google Integration for the motel, now appears in Google Hotel Search with a direct “Book Now” link, increasing visibility and reducing reliance on OTAs.
Early Wins and a Bright Outlook
Although it’s still early in their STAAH journey, the results are already encouraging, even during the quieter winter season. The motel reports noticeable improvements compared to the previous year. While the refurbishments have certainly helped, it’s the upgraded tech that’s made the biggest difference.
With the busy season ahead, the team feels well-equipped to grow smarter and serve guests more efficiently.
Refreshed, Recharged, and Ready to Grow
Barham Bridge Motor Inn’s transformation goes beyond its stylish new rooms, it’s about delivering a better guest experience from the very first click. With STAAH’s powerful suite of tools, the motel now has a digital setup that matches the quality of its physical offering.
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