The hospitality industry is set to benefit from a groundbreaking partnership between Avalon Antfor Software and HiJiffy, combining Avalon’s trusted multi-hotel Property Management System (PMS) with HiJiffy’s cutting-edge AI concierge technology.
With Avalon already a preferred choice for hotel chains across ten countries, including Portugal, and HiJiffy leading the way in AI-powered guest communication, this collaboration promises to transform the guest journey while boosting hotel revenue.
Personalised Communication
Hotels can now effortlessly sync reservation details from Avalon’s PMS with HiJiffy’s AI platform, enabling smart, tailored WhatsApp campaigns. From warm welcome messages to personalised upselling offers, the integration ensures communication hits the right note at the right time.
Round-the-Clock Assistance
Gone are the days of long waits for answers. Guests receive instant responses to 90% of their queries through HiJiffy’s AI, with the option to escalate seamlessly to hotel staff when needed.
Effortless Guest Services
From digital check-ins to making housekeeping requests, guests can now access essential services directly through WhatsApp, making their stay smoother and more convenient than ever before.
Benefits for Hotels and Guests
For hotels, the partnership simplifies operations, centralises communication, and unlocks new upselling opportunities. For guests, it delivers faster responses, improved convenience, and a truly elevated experience.
Operating not just in Portugal but across the globe, Avalon and HiJiffy are leading the charge in reshaping hotel operations and guest interactions. With this partnership, the guest journey has never been more seamless or engaging.
Subscribe to our newsletter below