In a move set to redefine the booking experience for guests, Appenzeller Huus has successfully integrated Workmatrix GmbH’s booking engine with Shiji PMS, streamlining reservations and ensuring real-time availability updates.
Nestled in the heart of Switzerland, Appenzeller Huus comprises Huus Löwen and Huus Bären, two distinguished hotels that seamlessly blend Swiss heritage with modern luxury. With this latest technological advancement, guests can now book their stay directly and effortlessly, bypassing third-party platforms and enjoying a fully optimised, brand-aligned booking process.
The integration marks a significant step in improving operational efficiency, enabling the hotel team to manage reservations more smoothly while focusing on personalised service. Guests, in turn, benefit from a faster, more transparent booking experience, reinforcing the hotel’s commitment to exceptional hospitality.
Stefan Elsner, Managing Director at Workmatrix GmbH, expressed enthusiasm about the partnership: “At Workmatrix, our goal is to make hotel bookings as seamless as possible. This integration with Shiji provides a fully connected, end-to-end solution, allowing luxury properties like Appenzeller Huus to concentrate on what truly matters-delivering outstanding guest experiences.”
For Shiji, a global leader in hospitality technology, the project underscores its mission to simplify hotel operations. Jan Mazur, Sales Director for Central Europe at Shiji, highlighted the impact of the collaboration: “By working with Workmatrix, we’ve eliminated unnecessary complexity in the booking process. Hotels like Appenzeller Huus can now maximise direct revenue while offering guests a superior journey from the moment they make a reservation.”
This integration reflects a broader trend in the hospitality industry, where cutting-edge technology is enhancing guest interactions while preserving the unique character of luxury properties. For Appenzeller Huus, it’s another step forward in delivering the perfect balance of traditional Swiss hospitality and modern convenience.
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