Global hospitality technology leaders Amadeus and Shiji have announced an expanded partnership aimed at transforming the way hotels manage and deploy mission-critical systems. The agreement enables hoteliers to license and bundle top-tier solutions from both companies through a single provider, streamlining vendor management and enhancing operational efficiency.
The collaboration brings together a robust portfolio of industry-leading products, including Shiji’s Daylight Property Management System (PMS) and Infrasys Point-of-Sale (POS), alongside Amadeus’ HotSOS, Delphi, iHotelier, and Central Reservation System (ACRS). This integration marks a significant step toward solving long-standing challenges in the hospitality sector, such as system fragmentation, lack of connectivity, and limited personalisation.
A Unified Ecosystem for Hoteliers
The partnership introduces a fully integrated technology stack that covers property management, reservations, sales and catering, hotel operations, and point-of-sale systems. A key innovation is the new ACRS integration, which supports single-image inventory management at the attribute level, enabling more personalised guest experiences and advanced merchandising strategies across all channels.
Hotels can now access Shiji’s Daylight PMS via Amadeus, and vice versa, with bundled licensing options that simplify procurement and support. Despite the integration, both companies will continue to operate independently, maintaining separate service infrastructures and data hosting protocols.
Global Reach, Local Impact
With a combined global footprint and over 91,000 hotels served worldwide, Amadeus and Shiji offer unmatched scalability and continuity. The alliance empowers hotels to centralise their technology partnerships, optimise buying power, and receive unified support across markets.
Leadership Perspectives
“We are excited to work with Amadeus to deliver a global solution that empowers hotels with cutting-edge technology and seamless support,” said Kevin King, CEO of Shiji International. “This collaboration ensures that hotels have access to the most advanced tools available, all within a fully connected ecosystem.”
Francisco Pérez-Lozao Rüter, President of Hospitality at Amadeus, added, “With this alliance, we are redefining how hotels access and use technology. By bringing our products and expertise together with Shiji’s, we are offering an unparalleled solution that addresses historical fragmentation and delivers the best in PMS, POS, CRS, sales and catering, and hotel operations technology.”
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